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March 2023 by Adrienne Hyat
Paid for a unit for over a year. Was convenient and generally good customer service. However, moved out early Jan . Was told to pay the full month and would receive a credit for unused portion within 7-10 days. Did not get the refund. Have called 4 times to no avail. Just keep getting excuses.
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February 2023 by Denny Fuentes
Great space for storage. Other places aren't available 24/7 and this place is. Location is really convenient and accessable. Great rates and awesome staff. Angelica is a great property manger !!
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January 2022 by Gary Murray
Excellent, knowledgeable and professional customer service by Angelica, the property manager. She went out of her way to see that we obtained the proper product for the money & convenience. She also recommended the strongest lock. I hope Angelica is up for a promotion ASAP. We are highly pleased with our drive-up unit, it is clean, accessible & convenient. We also love ❤ ? ? the fact that we will get a rebate of the monthly fee if we stay less than the full month! That is unheard of, and very much appreciated! Kudos, owner & staff! Best ? value in Rockville.
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November 2021 by Stephen Giroux
Garbage facility. I am not a customer, I am a person that helped out a friend that has an account there. I told "said" person to move.
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September 2021 by JC Light
Compare other companies this Castle Mini storage prices are very affordable!!We really lucky to find this company.
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August 2021 by Valuable Furniture
Bumpy drive way not really safe for valuable items
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July 2021 by Steve Giroux
Garbage facility. I am not a customer, I am a person that helped out a friend that has an account there. I told "said" person to move.
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June 2021 by Ed FirstRateCopy
Shady. The unit I reserved was on the second floor. No problem, there's an elevator right? Wrong! WTH?!? Then told me they had one on ground level for $60 more per month. Nope!!
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June 2021 by Jocelyn Sangiovanni
Excellent service!, Douglas was so helpful and friendly.
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December 2020 by Jiyoung chang
Compare other companies this Castle Mini storage prices are very affordable!!We really lucky to find this company.
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September 2020 by Sean L.
Do not support these devils in the flesh. They just fired a good friend of mine, named Justin Smart and then deliberately erased all of the positive feedback about him. These people are only concerned about maintaining their false image to the public. As a matter of fact they just erased my google review to avoid legal backlash.
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September 2019 by Joe Wang
Overbilled!!! Shady little business where customer service tanks after you move in. Make sure you get everything in writing so you can dispute with credit card company, as I did. A bit cheaper than competitors but you get what you pay for.
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May 2019 by Daniel Kyere
Raheem is amazing. His Customer service is out of this world. The man is on top of it. He answered every question and helped me get new keys and locks. He also helped me get into my unit when I lost my key. I hope Raheem is recognized and appreciated for his ability to make our storage needs not just a priority but a breeze.
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April 2019 by Byron A.
I needed storage close to the area I'm moving into and Castle Mini Storage had the best rates. Russell, the manager, is very helpful and knowledgeable. His customer service was fantastic and I appreciate all his help. Also, Elvin was very helpful as well. I highly recommended using this location to fulfill your storage needs, if your looking for fair priced storage in the area.
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January 2019 by Chris Smith
Very professional. The General manager was very helpful. I would recommend to others