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“KRISTEN, This review is for you. Thank you for going above and beyond. My friend called ahead to see if this location carried some simple shower shoes, or flip flops if you will, and she not only confirmed they did, but she asked what size we were looking for (which my friend was not ready for and had to text me; thankfully I responded promptly) and even told us the price. Amazing customer service! Please give her the recognition she deserves.”
10AM - 5:30PM
15200 Shady Grove Rd #106, Rockville
Clothing Stores
“First time visiting. What a great experience! Cece was fantastic and so incredibly nice and helpful! We appreciated her assistance and highly recommend you get your compression socks and other medical needs from this business.”
“I have shopped at Lands' End the catalogue for years and have never been disappointed. Their service is great and their return policy is even better. I had a very old winter jacket(about 2 years or so) that I never got to wear because the zipper broke on it. It happened to be the second jacket I had this happen to so I thought I was going to have to pay for a new jacket. Not only did they pay shipping back, they were having a sale so I bought a new jacket with free shipping on this. I sent the old jacket back that had the broken zipper which they paid shipping on and they sent me the full price of the jacket on a gift card since I never got to use it. I also got free shipping both ways again and a new jacket on sale. Thank you, Stacy G”
“Cheap but very chaotic. Shoes are completely messed up. Hardly anything there for men. Partly empty shelves. There are also perfumes, children's toys, underwear, suitcases, etc.Extremely few staff!Conveniently located and plenty of parking”
“The staff is extraordinarily kind and helpful. I’m not sure about the 1 star reviews…maybe they all had a bad day and I get it that the item may be cancelled when you ordered it. But see it as…it wasn’t meant to be. If you’ve ever worked in retail, people at the shop cannot take hold of the exact inventory because this store is a high traffic area where parents and young adults shop between meetings and school. It’s a hard pill to swallow but that’s every store. Maybe JCrew needs to update their inventory where it only shows stuff in the back of the store vs back and front of the store…but that takes time and lots of managerial approval in behind the scenes.
All and all, folks… I shopped here this past week and the staff is anything but nice. If you’re nice and patient, then it will be mirrored back to you. Happy Saturday, all, if there’s a mishap for your order…know that the staff has no control of it. If someone grabbed the shirt you really wanted, remember that person now has a beautiful shirt that is in demand. You’ll get that shirt one day in the future where someone else came in for and their order got cancelled.
Thinking out loud, this creates demand…so maybe this is why J Crew is still standing in brick and mortar. ? cheers, xoxo friendly neighbor”
“I came to the store for the first time a few days ago and I loved how helpful the store associates were. They helped me get the right size and the right type of leggings for the workouts I do. With so many options online, I appreciate someone knowledgable helping me out!PS. I get complements on my outfits all the time, so THANK YOU Athleta!”
“I’ve been using these jewelries for years now, I just have to say they are amazing. There are so fancy, but there are some classic ones included. 100% worth buying.”
“I rarely leave retail reviews but just wanted to say I had the best experience shopping at this Gap location Sunday evening. The woman working was SO helpful and accommodating, despite being hard of hearing. This location is always so organized and clean and seem to stock some really great items that I wouldn't buy if I just saw it online. Will be frequenting more often!”
“Not bad! But overall 4/5. I found what I needed for Career Fair this Thursday and a new Funko pop to add to my collection. Love this! One thing, the line should not be long because I was standing in a line that was a bit long today. But overall, 4 stars!”
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“This place is absolutely gorgeous and has a lot of great finds I bought an almost new pair of Nikes for TWENTY BUCKS YOU HEARD ME RIGHT TWENTY. Definitely going here again next time I’m in Maryland.”