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March 2024 by heavy 3.
The owner is very rude and aggressive towards costumers would not recommend. The value is also exaggerated its cheaper online.
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January 2024 by Jess F.
Amazing service. I have a bad toe. I went in, explained situation and what I need, was measured he got correct size instantly and correct shoe and I was out of there. Wow. Not sure I ever had such an easy shopping experience and he was so knowledgeable and optim. Can't wait to wear my new shoes to the gym tomorrow.
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October 2023 by Elizabeth Halford
Joseph is so knowledgeable, personable and professional. He listened and took great care to get me what I needed. The store is beautifully arranged with many options. I will definitely be back!
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October 2023 by Kayla Laywell
Rosie was so helpful and supportive in my search for comfortable casual and work shoes! I’ve been to a few places where staff are pushy and impatient, but Rosie and Joseph were patient with me!
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October 2023 by N. S.
They have a very good selection of comfort shoes...which is great for those of us who have painful feet. The salesmen I have had have been knowledgeable and helpful. Last time I went in I needed to use the ladies room as I had been out for several hours before getting to this store. The salesman allowed me to use their bathroom which was very clean. I bought 3 pairs of shoes there since last February. Although they are expensive, I am grateful to find shoes that accommodate my foot issues. I also purchased a pair of their over the counter orthotics. The salesman showed enormous patience in finding something comfortable. I noticed another customer who was there and tried on at least 8 pairs of shoes and left without making a purchase. There was no pressure to buy, which is nice. I do recommend Comfort One Shoes in Rockville for anyone with problem feet.
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September 2023 by Shadrack Mawolo
I walked in knowing what I wanted but the Manager Joseph helped me so much I walked out with EXACTLY what I needed and some knowledge of my specific needs that I wouldn’t have gotten if it wasn’t for Joseph’s extensive expertise. If you go inside please find joseph and he will guide you!
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September 2023 by Raymond Tuchman
No question, Joe at Comfort One knows his stuff. I am rehabbing from an Achilles Tear and he knew exactly what shoe I should have. My Daughter who is blind had an excellent expierence with joe. He fit her well and respect. Joe at Comfort One in Rockville is our new go to guy. Thanks
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August 2023 by Aryeh Saunders
I've shopped here on 3 different occasions and each time was fantastic. The salesman knows shoes and feet so well that you are guaranteed to walk out with great shoes that fit and last. This is my go-to shoe store from now on.
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August 2023 by Giselle Iturregui
This store has a fantastic selection. And Joseph is incredibly knowledgeable and super nice!!! I love that he gave me my space to explore but readily answered my questions. I will definitely shop there again.
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July 2023 by Karla Perez
Joe is a remarkable person that I enjoy working with every time that I come to Comfort One Shoes to make a shoe purchase. He knows the type of shoe that will feel and fit the best on my foot. All I have to do is give him a direction of what type of style I am looking for and I leave the rest to him. The next time I see him coming from the the back room he is holding three to four boxes for me to try on. I always have a great experience shopping here and I always go home with at least one pair of shoes! Thank you for a great customer service experience.
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July 2023 by Lu Mad
I had the best shopping experience here, all thanks to the manager Joseph M., he was very helpful, attentive, funny and knowledgeable about all the shoes and products offered in the store.I originally visited because I was having joint pain and some slight knee pain on my left leg. I came in knowing I wanted to check my pressure areas and the size of my feet, and I learned that I have been wearing the incorrect size for years. I purchased a pair of Hoka's and some insoles. Be prepared to make an investment for your posture and joints, I spent more than $200, but I haven't had any pain since.
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July 2023 by Colleen Mahoney
I have always has great experiences shopping at Comfort One Shoes, particularly the location on Rockville Pike. Joseph, the manager of the store, is extremely knowledgeable about his stock and what fits my foot best. This store is my first stop (and often my only stop) when I am looking for new shoes.
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July 2023 by Ann R
A great store with wonderful service. Joseph and his team will make sure you have great looking, stylish, comfortable shoes. Thought that was an impossible combination? Go to the store and find out for yourself!
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July 2023 by Sarah Moss
Love the shoes and fantastic service I always receive. Joseph takes time with me and gives me expert advice. He knows what will work on me and his recommendations are spot on!
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July 2023 by Marnie R.
Long time customers of CO. Nine days ago, they ran a charge for $180 to hold shoes for my husband. Called back an hour or so later and told them we couldn't get in this week, so please credit the charge back. Salesman said fine, no problem. On day 6, we called and salesman remembered the order and assured us the credit had been processed by him and we'd see it in a day or two. Its day 9 and still waiting for the credit. Called my bank, no evidence of credit in the pipeline. Today called CO and apparently the finance office aka dude with abacus, was sitting on credits while something in the framastat was broken blah blah blah. They ran it manually today. They knew for 9 days they had a broken framastat. They could have run it manually on day 1. They are at best woefully incompetent, Salesman tried to take the fall. Offered gift certificate. No thanks.
