This CVS location provides consistent pharmacy services with extended hours, currently open until 10 PM. It features a drive-through and a drug disposal bin. The store is typically well-stocked and manages to provide medications even during national shortages. The pharmacy staff is described as brisk but polite, and service has improved with recent hires. Customers receive text updates on prescription fills. The atmosphere is often crowded and busy, usually with a line, and the store feels cramped, suggesting it could be larger for the amount of business it handles. While not especially friendly compared to some places, there are notable exceptions where staff have gone out of their way to help find difficult medicines, creating strong customer loyalty. Experiences with vaccinations are positive, with pharmacists described as wonderful and gentle during the process. A common tip is that the best time to pick up medications is when the pharmacy first opens. It is conveniently located near other stores like Trader Joe's.
Believe the reviews. Pharmacy is ok but the store staff will treat you like a criminal. It’s been on decline for a long time now, and the next thing will be them locking down everything like they do in high crime areas. IN ROCKVILLE. Unbelievable. I will never come here again to buy anything but my prescription... read full comment
June 2026
Horrible customer service experience. I can understand why the low rating for this store among all the CVS stores in the region. Kentlands took care of me promptly.
April 2026
Never ever had any problems with this location over the past 20+ years