-
November 2019 by Britt R.
I booked this company for a labor only move, as I rented my own moving truck. When they didn't show up at the agreed upon time, I called and they informed me that they were running late. I had a strict timeline for this move as it's out of state, so I decided to start loading the truck until they arrived. After 3 hours, I was all finished having received help from a kind stranger also moving out of a storage unit. I called and they were "15 minutes away." But as I was done, I cancelled. I had completed the work myself. I don't recommend this company. The workers were kind and responsive to my calls, but being over 3 hours late is unacceptable.
-
October 2019 by Rajat B.
Worst moving experience ever. I have moved couple of times over the years and each time is a different experience but I will not be calling this crew for sure. They do not know how to handle the fragile stuff even when you write fragile on the box. Broke a bunch of my cups, plates and glasses and then haggled on the repayment saying show me the receipt of the plates and cups price before they give me the money back for it. The crew was disrespectful and was unreasonable in their demands. Kept asking me for cold water when I am moving between the apartments and understandably I didn't have any in the fridge.
-
September 2019 by Gabriel S.
Don't do it it a be the worst decision you've ever made these guys are the worst. 1st they were 3 hours late and to top it off they broke my 65" TV. When I called Henry about it he told me he was in a meeting mind you when I called him it was 6 o'clock Sunday night who the h*** is in a meeting at 6:00 p.m. Sunday night. He told me he was gonna give me a call today after he did his "" investigation. I've already called him 4 times and censum a few text messages and I have yet to hear from him. Do not I repeat do not contract these guys to move your stuff there bunch of crooks.
-
July 2019 by Nyasa B.
This dude is a piece of work. I hired this company to move me from a 5 bedroom fully packed house. I explained what heavy items I had in advance. He told me 4 guys and a 26 foot truck would do the job. I was moving less than .5 miles! They needed to make 2 trips and refused to bring my fridge. They damaged several items and I ended up ultimately hiring another company to get the things they left behind. Henry argued with me about a BRAND NEW broken dresser his guy admitted to breaking. He tried throwing in last minute fees he made up or pulled out of his bum. He yelled at his employees on speaker phone when they admitted to accidentally breaking the dresser drawer. He's a tool!
-
May 2019 by Matt R.
I'll tell y'all, reading these reviews the night before my scheduled move was a real "come to Jesus" moment. I was braced for a horrid experience with this company. To mitigate the catastrophe, I packed and loaded everything that was fragile or of personal worth into my own car for the 10-mile trip. I am pleased to say the two guys were efficient and respectful of my things. It was a small move, but everything made it off the truck and into my apartment. There wasn't even any haggling on the price; after I checked on their work, I handed them their fee plus a modest tip and sent them on their way. I'm grateful to the Yelp community for preparing me for the worst. I'm also grateful to be able to post a positive review of my experience this morning.
-
February 2019 by Adam F.
Do NOT use Henry Moving Company. My family has moved five times in 12 years, and we have used a lot of moving companies--this was by far the worst moving company we have ever encountered. It was a small job, moving some wood from a truck into a garage. They were more than an hour late and the truck driver had to unload the wood into the street, where it got soaked in the rain. When Henry Moving Company finally showed up, I asked the guys on the job for a small discount to make up for how late they were, and they agreed. Apparently, their boss did not like that. The next day, he called me and left a profane and threatening message on my voicemail that almost had me wondering if I should call the police. They are terrible. Avoid Henry Moving Company!
-
February 2019 by Abhi U.
I used Henry moving company for a move after seeing their ad on Craigslist. It was a fairly easy move, the two locations were about 7 miles apart. I had everything packed up as best as I could. Henry Moving Company sent two men with a van, and they quickly gathered all the items in my old apartment. They quickly and efficiently moved everything into my new place. The total was $210 which I thought was pretty good, as they reassembled by bed and dresser for me and saved me a lot of time. They only take cash, no checks. Apparently, sometimes they take credit card, but they were not accepting that method at the time I moved. There was some confusion regarding booking them. I texted the number on the website, and gave a few time options on the day I needed. They responded saying they could come without picking a time. When I responded asking which time they wanted to choose (since I had to book the loading dock of my apartment). I received no response. I texted again the day before my move asking what time they wanted to come and they picked a time I hadn't mentioned. I didn't have anything else to do that day except move, so their time worked for me. The day of, they called me an hour before to confirm that they were on their way and even arrived a bit early. Honestly, I have no complaints. Yeah, I was a bit confused on when they were going to show up but it ended up being fine. If you're on a tight schedule or appreciate a bit more certainty in such things, maybe they aren't the best pick. But for me, they were quick, took care of my stuff, and were in my price range!
-
February 2019 by DeVon F.
We hired this company again after using them one year ago because of the great service they provided last time. The effort this time consisted of moving my daughter from DC to Baltimore (Fells Point). They were on time and quickly had the truck loaded and were on the road to Baltimore. Again, they were able to get the truck unloaded quickly with no damage to the items being moved or to the apartment. The new location had a very narrow Sally Port entrance (27 inches wide) that they had to use to move items into the apartment. Parking was an issue also and they had to park in a alley that was several hundred feet away. No complaints from them and they worked nonstop until they were done. The cost was reasonable, the service was quick and efficient and now I have two separate moving experiences that both exceeded my expectations. I can highly recommend Henry Moving Company!
-
September 2018 by Harper C.
I used Henry Movers again a few months ago and they were wonderful as always. I also recommended them to my roommate who used them to move in to our apartment and she had an excellent experience as well. They are the best movers for the price.
-
June 2016 by macy b
Great guys! Second time using this company. Once again, they did an excellent job! It was right that I give them a review. Paid $250 for my entire move.
-
June 2016 by new life
This company did such an awesome job! I hired them the last minute after the movers that I hired made a reservation with bailed out on me. This company pulled through. I will definitely hire them again.