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December 2023 by Adam Stonemeier
I bought my electric bike here over the summer. No pressure and they answered my questions. Felt good about the shop. The bike stopped working after a month and brought it back to be repaired. Took them a month to finally decide to check the battery which pointed to loose connections. Then another month and a half to finally fix it. Went to pick up the bike and they were not open when their voice message says they are open. They never called me to give any kind of updates nor did they return my calls when I reached out to them. I really regret buying my bike here.
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November 2023 by Hisao Yatsuhashi
Thought my e-bike needed a major repair, the speedometer stopped working and it was shutting off prematurely. They suggested motor hub service and to go from there. I was pleased to find that the motor service solved the problem. The staff are friendly, the cost was reasonable and repair done within the promised time. Great experience.
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July 2023 by Vincent Kim
I've been coming into this bike shop for years and I was just in there yesterday. The guy there tried to suggest that I get a full tune up on the bike because it needed a clean up and wanted to charge me extra for the cables and labor separately. I see that other customers in here went with the basic tune up (still got their bike cleaned up) and was never charged for the replacement parts. Reviewer wrote-"This is a great bike shop. We took in our two old trail-weary and dirty Fuji hybrid bikes just to have the cables replaced. The staff suggested the full basic tune-up for not much more money which covered cable replacement, deep cleaning, lubrication, etc. Right idea! Our bikes look and ride like new."The guy at the bike shop was clearly trying to rip me off so I went to another bike shop and found a much better deal than this place. Never coming back to this place again.
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June 2023 by Robert Patchen
This is a great bike shop. We took in our two old trail-weary and dirty Fuji hybrid bikes just to have the cables replaced. The staff suggested the full basic tune-up for not much more money which covered cable replacement, deep cleaning, lubrication, etc. Right idea! Our bikes look and ride like new. Thanks Jamie.
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May 2023 by Gary G
Review: I had a great experience with Good Vibe Bikes. I took my two Espin electric bikes for tune up and service. Everything works like new again. Very efficient, timely and friendly service. I also purchased my second ESpin bike from good vibe bikes which was delivered on time and works great. I would with great comfort recommend good vibe bikes to any family member or friend. You should not hesitate giving them the opportunity to work with you on purchasing or repairing your bike. Good vibe bikes is also known as Evo cycle works
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May 2023 by Mark Eider
Had them do an e-bike conversion because I like my bike and it was cheaper than buying a separate e-bike. Couldn't be happier with my decision. My wife has a Townie e-bike that I liked to ride but enjoy my bike much more. Her bike is so much more heavier than mine. I went with the 350w system hoping that I didn't make a mistake not going for a larger setup but that has never been an issue. 95% of the time when I need a boost up a hill I never go beyond the lowest setting - plenty of power. Never had to bring my bike back for an adjustment - everything works flawlessly.
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May 2023 by Chris Henderson
I stopped in today to get the crew to look at my Velotric Thunder 1. I was having issues pairing and unlocking it, within minutes I was good to go. They also tuned up my brakes and attached my bottle holder. I’m very grateful!Also, the overall knowledge and expertise is unmatched.
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May 2023 by Rodrigo Huguet
I had an exceptional experience with Evo Cycle Works! I had an urgent need for a bike repair after it was damaged, and they provided me with quick and efficient service, making my bike look as good as new in less than 24 hours. Their customer service was outstanding, and their workmanship was of the highest quality. I would highly recommend Evo Cycle Works to anyone in need of bike repairs or looking for top-of-the-line bikes in Rockville. Their expertise and commitment to providing exceptional service deserve a five-star rating. Evo Cycle Works has an impressive selection of high-quality bikes, and their knowledgeable staff are passionate about cycling, making the purchasing experience very enjoyable. Additionally, I was impressed by Evo Cycle Works' bilingual customer service and friendly staff, who were very informative and happy to answer any questions I had during my visit. Overall, Evo Cycle Works is a must-visit destination for any cycling enthusiast in Rockville.
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April 2023 by Resident R.
We went to Evo to install a bike rack and Jaime did a great job with a fair price. He also installed a bike basket and adjusted brake and other parts with no charge. He is very kind and knowledgeable. We really appreciate the great service Evo offered!
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April 2023 by Becca Maurer
Outstanding service! When my son’s bike wheel was crushed by a car Evo Cycle Works saved the day by fixing it. I highly recommend coming to this shop for all your bike needs they care about their work and costumer satisfaction.
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April 2023 by Paulina de la Mora
Their service is excellent! We have been to several shops, more than a few, and this guys were the best by far. They are fully bilingual. It doesn't care where you live, it's is worth the commute! They treated my bike as if it was their own. Until they were absolutely satisfied with the result, they gave it back: as good as new and in a timely matter. Their prices were very acceptable and they didn't try to sell us a ton of things that we didn't need it! They understand than a bike is more than that. They understand the relationship between the bike and the owner! I would recommend them with my eyes closed.We are loyal costumers!Keep up the good work!
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March 2023 by Kenneth N.
I've been here multiple times for multiple thing for multiple bikes and the consistency of the high quality of workman ship and attention to detail is amazing! Have fixed issues others told me would have to be replaced. Helped me getting a new to me bike up to par and doing GREAT!!
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February 2023 by Pablo
I recently purchased a new hybrid bike and the service was wonderful!!! I tried different bikes and the staff was courteous, professional, and patience. Upon my selection, I requested a few changes and upgrades, which were completed within 2 days. They even offered a free tune up and two complementary accessories. I’d strongly recommend Evo Cycle Works if you are looking for a place to purchase a new bike or take it for service or repairs. The staff is very honest, knowledgeable, and helpful.
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February 2023 by Stevie Writes
If you're looking for a great experience on electric bikes with great expertise and fantastic service go to Good Vibes/Evo.Jamie is excellent. You can buy an Aventon direct from them, matching the online price from the company. Save yourself the trouble of self assembly.Trust me.
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February 2023 by Michael Colton
Excellent service! Would definitely recommend to my fellow bicyclists.
