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March 2024 by Hamza Ala Aldin
I was here for something so simple that other places didn’t even try to help me with.I got a 5 star service and I would highly recommend coming over here and do your business needs, from printing to shipping and supply’s.Job will done
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March 2024 by David
Mizan approached me first and offered a help when i did not know anything about printing process. She helped all the processes and gave me a good impression about this place.
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February 2024 by Maxwell Talley
Some folks talk about Michael Jordan or Tom Brady being the GOAT, but not me. Not after dealing with the real GOAT, Maria at Rockville FedEx. Very kind, very knowledgeable, very helpful, she’s been a rockstar. From our invitations to our welcome posters, our wedding wouldn’t have worked out without Maria’s help. Thank you!!
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February 2024 by Marc Giannoni
POS does not use encrypted payments
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February 2024 by Abbey Grimes
I've always had a pleasant experience at this location until last week. I came in with a Happy Return (prepaid by retailer) as I have probably 3-4 times in the past. I explained this to the employee (I now know to be a manager), she scanned my barcode for the return, and told me that the code was invalid and that I would have to reach out to the retailer. Mind you, this was a Sunday at 2:00pm. After an hour of sitting in my car calling, text chatting, and emailing with the company to get a new code, I finally went back in the store to try again. At this point a different employee helped me, and let me know that this location no longer accepts Happy Returns. An hour wasted when the manager herself was either unaware or unwilling to disclose this information at first. I will stick to UPS for the foreseeable future.
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January 2024 by Bahruz B
Recently visited the FedEx shipping center in North Bethesda and was impressed by their outstanding service. The staff here are not only extremely friendly but also genuinely committed to going above and beyond to assist customers. It’s rare to encounter such dedication and helpfulness, making this location highly recommended for anyone needing shipping services. Exceptional experience!
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January 2024 by Heloisa Bonetti
Just don’t waste your time going to this location. Extremely unhelpful and rude staff!
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December 2023 by Ross Clemens
Walmart return package came without carton. Employee attempted to force me to buy a box to return it...no thanks
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October 2023 by Swarnali Roy
Maria was very nice and assisted me with her smiling face. She is very efficient. The office was very clean and easily accessible from Congressional Lane and Rollins park
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September 2023 by Jose Martinez
Quick service, the place was really clean, everything went smoothly and they even had my package shipped as soon as I scanned it! 6/5
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August 2023 by Rachel Richter
Fantastic full service printing! I worked with Mizan and she is wonderful.
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July 2023 by luxegentta luxengentta
This staff has extremely nasty attitudes. I thought going to FedEx would be a pleasant experience, but this location is amateur. The management here is typical if today's labor issues. Train your staff better
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July 2023 by Captain National Express
Brilliant performance in the professional cooperation in their effort to assist from one guest to another. They done a very great job to guide things on in make 100% sure each customers, guest, visitors, contenders get what they’re looking for in production commission.
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July 2023 by Tabitha Gold
Very quick and good quality passport photo. Thank you
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July 2023 by Jeff C.
FEDEX = TERRIBLE COMPANY TO DO BUSINESS WITH- if I could leave - 5 stars I would.I shipped a large 115 lb package thru Fedex using their portal on the EBay site. The site gave the impression that the expensive item was insured/declared value of $5163.00. I took the expensive 115 lb package to the FedEx store on Rockville pike and confirmed with the FedEx employee that the package was insured to value and showed her a printout of replacement value is $9600. She said yes it is. The package was damaged in transit by FedEx, I made a claim for $9600. As that was the replacement value, $5163. Was the EBay sold value. Fedex said I was misled or flat out lied to by their employee. They said there was no insurance or declared value. They are offering me $100 for a nearly $10,000. Claim THEY DAMAGED. Brian the manager at the store was an absolutely worthless " company man" trying to protect FedEx instead of helping with my issue. stay away from FEDEX deal with reputable shippers like UPS or USPS. Many insurance claim horror stories on google about FEDEX denying claims.
