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November 2023 by Tayla Hereford
They were amazing customer service was great. Got my car fixed very quick I would highly recommend
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October 2023 by Peter Burbelo
Great service for they were able to diagnose the engine shut-off issue with my BMW-X1. Turnaround time was fabulous, and the price was very reasonable and actually less than initially quoted!Very polite and friendly staff who took time to explain the work done on my car.
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October 2023 by Afolabi A.Adedoyin
Honest and detailed car workshop! I have a VW Passat that I had always taken to the dealer since I bough it new in 2007. It had a leak in 2020 that was difficult to fix even at the dealer’s shop - Gili’s figured it out faster and cheaper! Since then, I have had my service done regularly at Gili’sServices: General repairs & maintenance
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September 2023 by Nicole Bossard
I have been taking my vehicles to Gili's Automotive for over 15 years. And, I have NEVER been disappointed. Well, when I tried to go somewhere else on the cheap or for convenience, it usually didn't go well and right back to Gili's I went to get everything set right again! Gili told me this the first day I brought my vehicle in for repair, 'we won't be the cheapest but we will always work to be the best.' He may not be the cheapest but he's saved me hundreds over the dealership, and the repairs actually kept my vehicles in tip-top shape! Seriously, run don't walk! Your car will love you for it!
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September 2023 by Lis C
I had a great experience. I needed a minor repair done before work. They fit me in and got it done on time as promised. No complaints from me!
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September 2023 by Seth Goldman
Called Gilis about installing a hitch to my BMW X1. Not only did they have time to fit me in the same day, but the work was done quickly, expertly, and for slightly less money than by the other neighborhood shops I called (who couldn’t fit me in for several days to weeks!)I’m certainly a Gilis Automotive fan at this point, and have already requested a quote for some cosmetic work I’d like to have done.In my opinion, this shop is one of the few good ones.
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August 2023 by mary hearn
Just had the regular check up at 72k miles.Good service, didn’t try to fix anything that wasn’t broken. That is the One Thing about this place, they don’t try to run up your bill by doing stuff that doesn’t need to be done. Staff is always very courteous & professional & the 2 office dogs are always a treat to seeService: Auto engine diagnostic
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August 2023 by Abigail Ahing
Gili’s Automotive was thorough in inspecting my vehicle and making the needed repairs. They accommodated my request for a same-day appointment and customer service was excellent.Service: Vehicle Inspection
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August 2023 by Hatem Abduljalil
I came here because of those fake 5 stars reviews !Before you come here, think about your car and money !!Look at the experience i had belowThis is not the right place to fix your car, They are unprofessional, They will charge you for nothing! And They will destroy your car !Here is what happenedI contacted Glli a week ago, and I told them that i have trailer hitch needs to be installed in my Vehicle, They got me an appointment as of today!I came here at 8:45 AM, they got my vehicle and after 30 mins they told me the price is $144 for the installation, agreed, have waited for 3 hours and few mins, then They said the Trailer Hitch is not the right size! So They will not be able to install it, I was like ‘ what !! After 3 hours waiting ! you tell me that is not the right size !! That is awesome, Wait, I am not finished, Look what happened next, I said ok, Let me pick up my car!They said they are charging me half the price for the the technician or They will not give the Vehicle !!! What ! why !! His time is more important than my time!! sure why not !!! The unprofessional who was sitting on the front desk and he calls himself a manager was very rude, ! And He said the customers are never right!When i was sitting on the waiting area in the morning I heard a customer was disappointed because of their work! I didn't believe the customer and I said I am sure the customer was wrong, but after what happened to me! I completely understand this place is unprofessional!So I paid the money because I have no other option, I need my car , when i was driving my car I heard some noise, When I checked the back bumper I found it broken in the corner!So l am asking the owners of this place! Once he sees my review please contact me! I have a lot to tell himAdding thisI took same trailer hitch to Trick and Trucks in Chantily VA , and they installed it in my car , So you guys cheated me , you said the size was wrong and you charged me for nothing !Your technician has no knowledge and you are only trying to get money by cheating
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July 2023 by Hatem A.
Before you come here , Look at the experience i had below This is not the right place to fix your car , They are unprofessional, They will charge you for nothing ! Here is what happened I contacted GIli a week ago , and I told them that i have trailer hitch needs to be installed in my Vehicle , They got me an appointment as of today ! I came here at 8:45 AM , they got my vehicle and after 30 mins they told me the price is $144 for the installation , I agreed , I have waited for 3 hours and few mins , then They said the Trailer Hitch is not the right size ! So They will not be able to install it , I meane what !! After 3 hours waiting you till me that is not the right size !! That is awesome, Wait , I am not finished, Look what happened next , I said ok , Let me pick up my car ! They said they are charging me half the price for the the technician or They will not give the Vehicle !!! What ! why !! His time is more important than my time!! sure why not !!! The unprofessional who was sitting on the front desk and he calls himself a manager was very rude, ! And He said the customers are never right! When i was sitting on the waiting area in the morning I heard a customer was disappointed because of their work ! I didn't believe the customer and I said I am sure the customer was wrong, but after what happened to me ! I completely understand this place is unprofessional! So I am asking the owners of this place ! Once he sees my review please contact me ! I have a lot to tell about that rude manager ! I don't care about the money I paid , But i care about how that manager treated me ! Really unprofessional
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July 2023 by Sandy Rodgers
I was impressed with how they were so accommodating to me since I didn’t have an appointment. Their price to fix my problem was very fair. I wouldn’t hesitate to recommend them and I will definitely use them for any future repairs, etc.Service: General repairs & maintenance
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July 2023 by Silver Joy
I've been twice and both times they've grossly over priced and overcharged for their services. And did a service that I didn't ask them to do that i had to pay for anyways. Don't go here if you're a female without excessive car knowledge
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June 2023 by Aniruddha Mukhopadhyay
Went to Gili's for Maryland Safety Inspection. They were extremely professional, cheaper than others for the certification and very quick. If you have a newer car the process is a breeze with them.
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May 2023 by John Williams
Gili is extremely knowledgeable about cars, both foreign and domestic. He is candid and straightforward regarding required repairs while considerate as to costs. Gili provides impeccable service, attention to detail and wonderful customer follow up.Services: Transmission
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May 2023 by Susan D
Easy to get an appointment in a timely manner. Recommended repairs clearly explained. Very flexible with pick up time. Car runs well when returned. Very pleasant business to work with.Services: Air & cabin filter replacement
