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January 2024 by Nadine Samara and Andrew DuFresne
Our daughter loves learning how to swim at Goldfish and is progressing quickly! Thanks to the patient and knowledgeable staff. We're amazed at how well and organized Goldfish is operated, too!
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January 2024 by Amanda Scharff
Great school, my daughters were both fearful but have gained confidence since enrolling
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December 2023 by Erik Anderson
Overall, the program seems well run and my son has been progressing for the four months he has been enrolled. However, the classes are not 30 minutes, they are 25 minutes, and the marketing should probably ethically and perhaps even legally reflect this detail. For our recent 9 am Sunday class, for example, the kids are welcomed into the pool promptly at 9 am but the class actually starts closer to 9:02 am once everyone is in the water. On the back end the class ends usually at about 9:26 am so there is time for turnover and the 9:30 am classes. Upon receiving an autogenerated feedback request I submitted the following about this issue but did not receive a response, which is not positive. On the other hand when I offered other unrelated constructive feedback in person I received a good response.Feedback to franchisee described above:I recommended advertising that your classes are 25 minutes vice 30 or build in some time in between class sessions to actually have 30 minutes of instruction. In addition, in my son's recent class, he was teed up to do a new drill (gliding and floating on his back) for the first time and then the whistle blew at 9:26 am and the class was immediately dismissed, which prevented my son from doing that new drill. I recommend finishing the last pupil's drill when the whistle blows instead of just abruptly ending the class no matter what is happening.
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December 2023 by Robert Johnson
Great facilities kids love it!
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December 2023 by PWS
Been great for our 10 year old granddaughter for about 9 months now, she was confident in the water but has now learned new skills and strokes. Very friendly and helpful staff too.
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November 2023 by Sandy MLN
My husband and I were very happy. My son very excited. We went for several weekends and everything was fine. Until one day a new boy grabbed him and submerged him for a long time. My son was drowning when he decided to take him out. My son wouldn't stop coughing. He had a lot of water in his nose and from that day on, my son didn't want to go. He's very afraid and I'm constantly nightmares
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November 2023 by Faluna Johnson
This place is incredible. The staff are great and the facility is kept neat, well lit and clean
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October 2023 by Stephanie Adams
My girls have been going to goldfish for over a year at this point. Today, My eldest (who has a hard time with change) was extremely resistant to entering the pool with a new teacher and a new swim lane!. Her original teacher, Devin, was down on her level talking to her when he saw her upset and he came from the front desk, he wasn’t even on the pool deck and he came to talk to her. Taylor (another teacher) saw what was going on, knew her by name and stepped right in. She was receptive to the suggestion of me exiting and her handling it and before I turned around the tears were going away and she was in the pool. These teachers have a level of care while in the pool and even when the child is hesitant to get in the pool that is amazing. I can’t tell you, as a parent, how much that means to know your child is well cared for. My Stella is thriving in swimming and goldfish and their teachers are incredible!Grace is 3 and has been going to goldfish since she was 2. Sebastian was the first teacher she had at her first ever class at Goldfish and she adores him! She even asks about him outside of class! Grace has a new teacher now and Today, while in her class, she got scared and started to cry. She has an on and off fear of being underwater and not having the fail safe of an adult nearby. Sebastian, who wasn’t even her teacher today, saw her crying and he was there to talk to her and took the time to what I can only assume was reassure her of her own abilities. I watched this interaction and realized that my 3 year old not only listened to him (which is saying a lot because #1 she’s 3 and #2 she is incredibly strong willed) but she trusted him. She gave him a high five, got right back in the pool and then I saw smiles from her. I am thankful for such an amazing teacher who sees her and her fears and works to overcome them on her time. He’s encouraging to her and as a parent I am grateful. Goldfish is just an outstanding swimming school. I would recommend it to everyone and have.
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September 2023 by Babar
They force your kids to dip underwater even when the kids say they are uncomfortable with it.If you care about your kids do not take them. Get a real swim coach that can give 1:1 attention. My son nearly drowned twice and hated going there. He ended up throwing up both times; shutting the pool down for the day. We got him a coach and he is not only swimming but having fun with it.
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August 2023 by Andreona Price
Excellent place to non-swimmers to learn foundations of swimming and most importantly how to swim. Great school with great staff that are polite and willing to help.
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August 2023 by Sarah Molina
We have been at Goldfish for a couple years and have loved it since the moment we walked through the door. The staff is amazing and my kids are now confident swimmers!
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July 2023 by Dan Trachtman
Both my kids have been doing this school about six months. It has proven to be mostly a waste of money and time for us. With classes 25minutes and four kids per class, that comes to about 6 minutes dedicated to your child. The teacher turnover is very high so almost every class is a new teacher. Therefore there is no relationship there or good memory of where the child was from the last class. My children have progressed little from where they started. The extra class tokens expire and are not transferable, so we are likely to just cut our losses and sign up with a regular private instructor somewhere else.
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May 2023 by Gladis Ruiz
Love the swim school! Staff is welcoming and understanding. It’s a great and inviting environment. Both my kids are enrolled and enjoy the classes!
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May 2023 by Dhruv Lowe
Enrollment is easy. Staff are friendly. Pool is quite crowded. In 30 min, with 3 to 4 kids per lane, the kids hardly get a chance to practice. Effective time swimming/in water would be less than 5-10 min. Had high hopes but unfortunately not for us.
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May 2023 by Marzipannie
We've tried many different types of swimming lessons and this has given us the best results. We like the small class size, individualized attention, curriculum, and super clear evaluation that we can see in the goldfish app.
