-
January 2024 by Kevin Kennedy
Dawn always takes the time to answer any questions I may have. If you are even considering updating your insurance, ask her to review your current coverage at no cost.
-
January 2024 by David Lin
We have used State Farm for years. With our recent move and car replacement, there were a lot of additions and changes to our auto and home policies. Anna was absolutely wonderful to work with. We couldn't have asked for anyone more knowledgeable, courteous, and patient. She could teach a course on customer service!Update (Jan. 2024): Anna has retired, but the same great things can be said about Karen. Her expert handling of a recent claim was much appreciated!
-
January 2024 by Isabel Varela
State Farm client representatives are always super pleasant and 5 star professionals. Great experience as a client! Karen Fenedick was our representative recently, leaving special kudos to her too!
-
January 2024 by Irving Garcia
I had a wonderful experience with State Farm! Karen Fenedick was such a joy to work with! She was so patient with me and very informative! She kept me updated each step of the way. I highly recommend State Farm and Karen Fenedick!
-
January 2024 by Marco Gippone
Responsive and efficient
-
December 2023 by Denise Alexander
Dawn F has been helping my family for years. Highly recommend!
-
December 2023 by Karen Palermo
Just wanted to give a huge shout-out to Karen Fenedick of Jimmy Reid's State Farm office. I was considering switching insurance companies and due to her outstanding performance I am doing so on 1/1/2023. She was incredible to work with. Knew all the in and out's of various insurance types/policies I was interested in and was outstanding in her knowledge and details of particularly my car insurance coverage. And her patience with all of my questions, and emails was really appreciated. I'd highly recommend this insurance company!
-
December 2023 by Brian Bohnenkamp
Excellent experience! The team was easy to work with, responsive, and addressed all of our insurance needs in a timely and effective manner. Hope was especially helpful throughout the process. We have never used State Farm before this experience, but I will be a State Farm customer going forward for all our needs. Highly recommend.
-
December 2023 by Robin Kelley
The State Farm agent, Karen Fenedick, was absolutely superb!! She was patient, kind, persistent, in great way, and extremely helpful. She made a world of difference in getting our car insurance needs addressed. She's fantastic!
-
December 2023 by Steven Lapidus
I am new to your office, but a State Farm customer for almost 50-years. During our brief relationship, I have called upon Karen F. for assistance several times and in every instance she has been professional, knowledgeable, and prompt in her replies. A great asset to the office and to the company.
-
December 2023 by Julia Smith
Karen at Jimmy Reid's State Farm agency is top notch! I have been a client at this branch for about 30 years and I couldn't be more satisfied with what they do for me.
-
December 2023 by Majda V.
I just finished a phone call with Karen Fenedick. As always, Karen continues providing the human touch that we long for in the computerized world! Thank you!
-
December 2023 by Anna Kern
Had a great experience with Karen Fenedick in finding a lower rate for my auto and renters insurance! I was paying way, way too much with another provider and Karen was able to help me save a lot of money and get even better coverage than what I previously had.
-
November 2023 by Shirley Kirkwood
Karen Fenedick has fully earned 5 stars from me! She is professional and a fine human being as well. From Shirley Kirkwood
-
November 2023 by Rebecca Placella
I’ve been working with Karen at Jimmy Reid’s State Farm insurance agency in Silver Spring, MD for many, many years and required her assistance for things on a regular basis as I have a business, an auto, and a home to insure. She is single-handedly the most empathetic, caring, helpful, and meticulous professional I have ever encountered. She has always put in whatever extra effort was needed to assist me with my insurance needs. I have told her, and I’m telling you all now, Karen is a gem to her company, to me, and I’m sure to her other clients as well. I give her 100 stars
