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February 2024 by Polly Podgorski
We were moving and needed to find a new home for our Yamaha baby grand piano. I had considered some places but they work on consignment..too much aggravation. I contacted Jordan Kitts and Tom responded quickly. I sent pictures, model #, etc. Tom got back to me with what I felt was a very fair price. He worked with my timetable and the moving company picked up the piano in a very professional manner. From start to finish the process was smooth, professional, fair and just wonderful! I highly recommend them!!!!
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February 2024 by Justin Earp
This is for drum lessons by Paul Woods @ Jordan Kitt's music.Paul is a phenomenal instructor in our initial experience. My daughter has been taking online lessons for maybe 5 months now. She has had a number of other instructors, but I will have to say that he is capable at adapting his systematic approach to the student's learning style. Additionally, the music concepts he focus on are spot on to create a strong foundation. But mostly he has gone above and beyond to provide the student w clear expectations (custom notes/assignment sheet for each week) and resources (recordings of each lesson that both the student and parent can access later for reference). At first virtual was not an option for us, but he makes this work w a very clear setup.
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February 2024 by Ruthann Grey
I purchased a Yamaha Clavinova digital piano from Jordan Kitts. I love my piano and I especially appreciated the personal customer service. On a impromptu visit to the showroom I spent 20 minutes with salesperson Andy who took the time to share some key information about the piano and the Smart Pianist app. In addition Andy responded to a telephone inquiry about how to set up my piano and app on my home Wifi. Great customer service!
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January 2024 by Alexa Secrest
Jordan Kitt's Music is a LIFESAVER! I needed to get a Baby Grand Yamaha tuned in a very narrow time frame, for a very important performance, and Jordan Kitt's came to the rescue - Thank you to Andy for coordinating with me and being SO prompt and helpful. Thank you also to Dale, who was a model of professionalism and tuned the piano perfectly and in a quick and efficient manner. I cannot say enough good things about Jordan Kitt's Music. For whatever your piano needs - Go here! Amazing service and staff.
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November 2023 by Stephanie B.
Superior selection of the best instruments and amazing staff. Always a pleasure to drop in for a lesson or make a purchase.
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November 2023 by Joe Wang
Happy to buy a brand new Yamaha U3 upright piano for my daughter. Tom G is a fine salesman. You might have to push him a bit to get the pricing just right, but if you stick to it, he'll get the job done. Am looking forward to that grand piano in the next round from Jordan Kitt's Music. Highly recommend!
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November 2023 by Xian Lu
My shopping experience here was pleasant and we are happy with our purchase. Tom is very knowledgeable about those piano manufacturers and he gives fair recommendations based on your budget and needs. The delivery team was also thoughtful and professional. I highly recommend this place!
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October 2023 by Ye Feng (Lisa)
We recently purchased a grand piano from Jordan Kitt's, and I must commend Tom for his exceptional service. He was not only incredibly nice but also exceptionally patient throughout the process. This was our second time buying a piano from Jordan Kitt's, and Tom's expertise and demeanor made it another fantastic experience. Highly recommend!
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October 2023 by Jihee Suh
Jordan Kitt's in Rockville made it easy for me to buy a piano. My son's piano teacher recommended this store. They have good selections and the price was reasonable. Wonderful service too. I am glad I chose this store for my big purchase.
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October 2023 by Jing Peng
Tom is really patient and know a lot about piano and brands. He helped me buy the most cost-efficient piano and the piano is in excellent quality.
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August 2023 by Anis Tebyanian
Tom did a fantastic job guiding me to find the piano I always wanted. Everything was very smooth and they all did amazing with delivery and set up. Highly recommend
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July 2023 by Sharon G.
I just purchased my third Yamaha digital piano from Jordan Kitt's Music. My newest purchase is a hybrid NX1 upright Yamaha digital. I have always enjoyed working with Tom Grace who is the general manager as he is patient and knowledgeable with all my questions, and follows up with reminders. I love my new hybrid as it has the feel of a grand piano and sounds great. I highly recommend Jordan Kitts as a place to do business when buying pianos. They also allow trade-ins! The delivery people did a great job getting my pianos upstairs! My experienced piano teacher also commented how great my new Yamaha sounds!
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July 2023 by Suzan C.
Excellent service at Rockville site. I love my LX706! I had not planned on buying a piano the day of my visit. There was no pressure to buy. The quality, tone, variety of pianos and very informed staff made my experience so pleasant. Beautiful delivery on time and install - very professional. I had several questions about the piano's functionality. Andy and Tom spent as much time I needed to answer my questions. I was encouraged to return or call if I had any concerns or questions. I highly recommend Jordan Kit!!
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July 2023 by Emily Sun
I purchased a new piano (Yamaha U1) for my daughter. Tom was very helpful and very patient. He is knowledgeable. Great experience, highly recommended Jordan Kitt's Music.
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July 2023 by Rachel Witten
Dear TomI want to express our appreciation for the exceptional experience my spouse and I had at Jordan Kitt's Music in Rockville. We recently embarked on a journey to find the perfect piano for our granddaughters, and our visit to your store exceeded all expectations.From the very moment we stepped through your doors, we were immediately captivated by the warm and inviting atmosphere and the sheer beauty and elegance of the instruments on display. What truly stood out during our visit was the remarkable knowledge and expertise you as the manager demonstrated.Your broad understanding of the instruments and their intricate nuances was truly impressive.As a result, we purchased a piano that surpassed our expectations. Our granddaughters have been thoroughly enjoying it.We would wholeheartedly recommend Jordan Kitt's Music in Rockville to anyone in search of a piano, knowing that they will be treated with the same level of care, expertise, and integrity that we were fortunate to experience.Sincerely,Rachel & Victor
