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March 2024 by Bryan Szabo
Great shop. JR is there himself. A local guy. So helpful and reasonable. Honest shop.
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February 2024 by Artur “forceLain” Glyzin
No doubt I will go with JR's Auto & Body Center in future when I need it. Professional and client oriented service.
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January 2024 by Isabel Morales
JR and his wife were so kind! They took care of my car and made sure I was getting the best deal. When I came in to pick up my car after the repair, we had a very nice conversation, and I learned a little about both of them. Such nice people. I will continue to come to their shop for my car related needs ❤️
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December 2023 by Matt Whiteman
They fixed the cracked bumper on my car and were able to save money off the original estimate without sacrificing the quality of the work. Very satisfied and would recommend.
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December 2023 by Daniela Melo
One place where the reviews are well earned. JR offered stellar service and returned my car to me as new! He was able to work with Geico to get me good quality parts, and the cost to myself was extremely reasonable - JR went a far as to install a new windshield washer tank at no additional charge to me, despite insurance only paying for a used one, and sent me updates all the way. Overall, I can't recommend this place enough.
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December 2023 by Chas Collins
JR does phenomenon work and was extremely helpful throughout the repair process. His recommendations on which parts should be replaced with factory vs aftermarket was much appreciated and lowered the repair cost. Great service and communication. Highly recommend!!
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November 2023 by Pete Morillo
JR and his wife are amazing people. I can see why they have a five start rating. They were very professional and courteous. Very sweet people.I showed up for my appointment and they were ready and waiting for me. I was in a difficult spot and JR really went out of his way for me.The work was impeccable. I couldn't even see the damage from before and their price was better than 3 other shops.I can't recommend this shop highly enough.Services: Painting
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November 2023 by Alejandro Martinez
I went in person to ask general questions about getting work done on my car. Granted I did not have an appointment but was in the area to stop by their office. The two people at the front (one heavy set man by the name of Gerard and the other a woman who I presume was his wife by the same of Maria) were absolutely unprofessional. Rude mannerisms and handled all my questions with lack of professionalism and in a disrespectful manner. I give this place a one star as this was my first and only interaction with the business. If you want to run a successful business you have to make a pleasant and professional first impression. I did NOT get any body/paint work done on my car so I cannot speak to their quality of work. I’m assuming with their 5 star track record they must do a decent job, this is why I decided to go to them for business. What I can speak to is how they handle new customers with no previous appointments. If you are a new customer and are looking to get an estimate it should be positioned that one needs an appointment from the beginning. NOT by answering the questions unprofessionally, rude and with lack of interest. If you are looking to come to this location be prepared for this kind of treatment as a first time customer looking for potential servicing.
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October 2023 by Ryan Naehr
JR and his team are a pleasure to work with. Through two experiences, the communication has been excellent, the service has been timely, and the workmanship has been spot-on (everything looks as good as new). JR keeps customers updated on the status of their vehicle and makes the process as smooth as possible. I’ll certainly be taking my vehicle back to JR whenever I need auto body work done in the future!Service: Body & Trim
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September 2023 by Michael Kurtz
I am very happy that I chose JR’s Auto Body to fix my car. The service, communication and follow up were excellent. The workmanship was superb. I had a true advocate for dealing with my insurance company.
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February 2023 by Michael Flynn
JRs Auto Body fully repaired my car and did an outstanding job. They take so much pride in their work that the car was restored to an even better condition than it was than before the accident. JR saved me hundreds of dollars by finding parts and solutions... along the way to this complex repair - and when it was done, he personally dropped it off at my house!!!They are the best of the best using any criteria: Cost, workmanship, customer satisfaction, quality, etc... he even cleaned the car and fixed some minor dings for free!!!I could go on and on - but you should just call JR right now and see for yourself.Services: Body & Trim
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February 2023 by Nardos Moges
JR is a true delight to work with! I brought my car to JR’s for the first time after an auto accident. JR handled all the repair details with my insurance company and finished the repairs as quickly as possible and with precision to detail. JR and his wife are both so kind and generous; they went above and beyond in multiple ways to help me throughout the process. Overall a really great experience and I highly recommend them! I will definitely be a repeat customer for auto/body work.
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December 2022 by Naim Mohamed
If you are in need of a reliable and trustworthy body shop, JR is your guy. I was involved in an accident where the other driver was responsible. It was a nightmare of a car accident. After reaching out to all of the body shops near me and realizing that they were booked months out, I finally came across JR’s and I am so grateful that I did!!! JR took care of me like I was family without having any relation prior to this. He and his wife are great people and made me feel comfortable and at ease. I explained to him my needs for getting my car repaired as quickly as possible and he delivered ten fold! He called me often, updated me promptly and did such an amazing job with my Infiniti!!! The car looks beautiful and like it did when it was brand new. He went over the options with me and gave me his honest professional opinion for every detail. He even made sure my car was ready before Thanksgiving and I came to get my car (later than their close time) the evening before Thanksgiving. I could not be more pleased. I will surely be going to him for any future body shop needs and recommend him to anyone I know who needs this service. Cannot recommend this business enough.Services: Body & Trim
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November 2022 by Bianca Moore
JR's Auto & Body really did a good job with fixing my car. I love the way my car came out. The body shop's customer service is very good. The shop kept in touch with me while my car was getting it's make over during the whole time. I really appreciate their excellent customer service and also how beautiful my car came out looking after they were finished. I cannot thank them enough. I definitely will be booking with them again for any maintenance or bodywork. - BiancaService: Body & Trim
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November 2022 by Marilynn Spindler
JR came to my rescue when no body shop in Alexandria would fix my car after the insurance company declared it a total loss from an accident, even though the car was in great shape and I was fine with paying for the repairs. I was crushed at the possibility of having to give this car up. The car had belonged to my husband who I lost suddenly in 2021 and whose loss I am still grieving.I called JR’s shop after reading rave reviews about him and his shop. He was very moved by my situation and replied “Of course!” when I asked him if he could help me.Yesterday I picked up the car and I was THRILLED. to see how BEAUTIFULLY he had repaired and cared for my husbands car. It looks wonderful!Not only is the repair perfect but JR had taken care of other things, a leaky tire, a headlight out, even a dying battery in the ignition fob, also a scratch they buffed out on the other side! And the car was washed and waxed and gleaming! My husband would have been so pleased.JR made an extremely emotional and stressful situation for me suddenly seem easy and simple. He worked hard to keep the costs down and communicated with me right away at every decision making level. His genuine kindness, his attention to detail and his expert repair capability are beyond compare. I am forever grateful.Services: Tires
