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November 2023 by Judye Groner
I have used Marv And Mike’s for many years, and always find them capable and timely. They are upfront with the diagnosis and the cost of any repairs, and they only do what’s necessary.Services: Steering & suspension repair
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October 2023 by Bonita K
This shop is real deal, which is a hard find nowadays.I had check engine on, something to do with transmission. Marv and Mike were able to diagnose the real problem- faulty wirings. The mechanic kept me updated about the progress and gave me reasonable quote. The problem was fixed- no more check engine light. I am happy about their quality of work and their professionalism. I am happy to give them good review and refer them to anyone who needs trust-worthy mechanics.
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October 2023 by Eddie Smith
Had a very good experience. It was supposed to take them Approximately 8 to 10 days. A opening came up because of a part that was needed for another vehicle that did not show up so they got my vehicle in and got it done in 2 days. Not saying that's going to happen with you, but for me that was a blessing. Rick and Tamara are very pleasant to speak with and I really thank them for their work. Especially living 40 minutes away. Great jobService: Transmission
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September 2023 by Matt Cohen
Would give them a zero if I could. I've been there three times and each time they try to upcharge me or get me to buy things I don't need. My car sat for 9 hours after I requested a simple oil change. I asked for no phone calls about other service just call when the oil change was done. No oil change was done, the woman at the front desk was rude and combative, and then tried to get me to pay $122 for an oil change. Worst service I've ever received. DO NOT GO THERE unless you wish to be ripped off.
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September 2023 by Pete C
Rick and his crew always takes good care of me and my 15 year old Honda civic. My car runs like new. Thank you Rick and thanks to all the mechanics who work so hard to keep my car running so well. Pete from Bethesda ??
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August 2023 by David Stitzlein
Competitive pricing, excellent service, responsive communication...they replaced the transmission in my 2003 Honda Odyssey, replaced the windshield and performed a four wheel alignment. All work was done in a timely manner and the vehicle drives like a new one. This was my first experience with Marv & Mike's and a very positive one.Services: Transmission
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August 2023 by Tabitha Gold
No where else have I received such great service for my used cars before. They are very good at calling and confirming exactly what work will be done with the pricing so there are no surprises on the bill. I also appreciate how they talk us through their investigative process, solutions, and timeline for repairs.The overnight drop off is also great for oil changes and if you need to write anything else down, the forms in the box are legit (it is not just scratch paper). Their record keeping is great and if you are trying to keep a clean record on carfax for insurance or something else this is a great place to go. I say the pricing is fair for the quality and effort they invest in your vehicle.
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August 2023 by Melan Kris
Don’t go to this place. Dishonest and a total rip-off place. My car transmission was making noise, so I called this place. A guy with a nasty attitude answered the phone, and the way he responded to my questions gave me the feeling that I owed him something. I dropped off the car there anyway and asked how much the cost would be to repair the transmission. They said the car should stay there for a couple of days because they are busy to tell me the cost. They called me after a couple of days and said the cost would be $6800.00 to replace the transmission. I told them my car was old and doesn’t even worth $6800.00 and can they just repair it. They said no, but could give me used transmission for $4800. I said no thanks, I would pick up the car. When I went to pick up the car, they charged me $150.00 for labor. I asked them why they had never told me on the phone before even coming to their shop or when I dropped off the car that there would be a $150 fee. The owner of the place and the receptionist (the guy with a nasty attitude) pointed me to a sign 20 feet away and said it was written there. I told them this is a matter of honesty and principle to let the client know in advance and not just point to a sign which is not even visible. I paid them the $150 and took the car to another transmission shop. They replace the transmission for $3200 with three years warranty.
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August 2023 by D. Tracey
I would not take my car anywhere but Marv & Mikes. The work is first rate, everything is explained, including what needs to be done and why. Total price is always in line with the estimate given. M&M's knows cars!
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August 2023 by Daniel Moses
I went in for routine service (oil change). I am a repeat customer and they always review history on the truck and recommend needed service. Detailed explanations, fair pricing, and prompt service. What more could you ask for ?Services: Brakes
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May 2023 by andrew lapp
Do not under any circumstances bring your vehicle here. I usually try to throw in a bone when I give a bad review. Nope. And nope.
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April 2023 by Leslie S
All I can say is be sure to read EVERYTHING posted on the customer service desk (checkout desk)!!! No idea I’d be charged $8 a gallon for gas because they had to put some in my car. I was charged $40 for 5 gallons where normally $40 regular unleaded fills the tank on my Ford Focus! I was shocked to say the least and when I asked the owner/manager about it he was very dismissive and rude! He simply told me you should’ve read the signs on the desk! ??
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March 2023 by Hannah Keefe
Took my car to Marv and Mikes for a break assessment after being told by a different mechanic I needed to replace my breaks. The assessment at Marv and Mikes took one day and they were honest that my breaks didn’t need to be replaced. Greatly appreciate the honesty and all the money this saved me.Service: Auto maintenance
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February 2023 by Taj Caterer
Did a phenomenal job on my box truck. Highly recommend this place.
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January 2023 by Katelyn K.
I own a 2010 Honda Civic Hybrid with about 180,000 miles on it. So let's be honest, I am just trying to keep it alive a little longer while I build a down payment for something new. I took it to a dealership, and they diagnosed the transmission as going south. Then they quoted me about $8000 to replace it. Hybrid transmissions, particularly the Honda ones, are a pain to replace because no one makes secondary market versions. I looked all over yelp and could not find someplace that would look at my hybrid transmission. I landed on Marv & Mike's, and they said no problem, they would take a look. It took about three days for them to look at the car and determine what was happening. But they didn't think I was crazy like the dealership did when I explained that I was losing power with the shifting gears. They were able to make some repairs to the problems (I had lost some transmission fluid and needed a new battery since that was giving a low voltage reading). So for around $400, I could get the car back on the road. They did quote about $8000 to replace the transmission (which was the same as the dealership). However, they said that it might be fine for another 6 months to a year without a new one, and I would be better off just saving for a new car. So I appreciate their honesty, rather than pushing me to a transmission.
