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December 2023 by Lori Woehrle
Mill End treated my antique oak rockers as lovingly as I do when I had them reupholstered for the first time in 100+ years. They are beautiful and retain their heritage with a fresh update. Very happy with the wide upholstery selection, superb customer service, and excellent craftsmanship. This is a family business since the 1930s. My mother used them in the '60s or '70s. Can't recommend highly enough!
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November 2023 by Traci R
Beautiful service. Beautiful work.
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November 2023 by Kenneth Bolles
I am pleased to recommend Elliott and his fine staff not only without reservation but with enthusiasm. His team beautifully reupholstered a 19th century sofa for me. One minor issue arose, which Elliott personally addressed immediately and completely to my satisfaction. You won't go wrong with Mill End.
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November 2023 by Lynda Behnke
My furniture turned out beautifully. I was happy with Svetlana my sales advisor. She was very patient with me while i was trying to make up my mind. There was a delay due to the upholsterer having to leave the country. But all in all i am very happy with the finished product.
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October 2023 by Jeanne Perin
My husband and I had a small upholstery project -- recovering the seats of three bar stools -- and had trouble finding anyone close by to help us. Mill End Shops have several locations and we ended up choosing the Rockville site. Elliot, the owner, was very courteous and helpful when I talked with him, and he continued to provide us with excellent service until the job was completed. He replaced the foam and helped us pick out a durable and pretty fabric for all three of our chairs. We are very satisfied and highly recommend his shop! JPerin
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July 2023 by michele Holloway
Swetlana is wonderful to work with!! She is very knowledgeable and has a gift for picking fabrics that look amazing together. I am very grateful for all of the time she spent with me to make sure my project turned out well. Thank you Swetlana!
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June 2023 by Nancy Hart
Everyone was very friendly and helpful throughout the process and we are extremely pleased with our custom window treatments!Thank you for taking such good care of us!
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May 2023 by Mona Levin
Mill End Shop and Elliott's leadership at this store has made me a firm believer once again in receiving the kind of personal caring feeling as a customer that has been missing with so many other places of business. Elliott has taken the time to meet with me and to make me feel that my thoughts and feelings are valued and taken seriously. If there are any questions or concerns, Elliott himself is always present to make sure the satisfaction of the customer comes first. I am so grateful for Elliott's Mill End Shop, since I have no need now to look elsewhere for upholstery services!
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January 2023 by Kathleen Flibbert
I was very impressed with the quality and service I received from the Mill End Shops (Rockville location). Elliot was a pleasure to work with. He came personally to measure our windows and to show me drapery and sheer fabric samples. The man who came to do the installation was very professional and did a meticulous job. The drapes and sheers are beautiful and I have had many compliments from my friends.
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October 2022 by Theresa Diane Parris (Diane Parris)
It saddens me to have to offer only three stars for this company, because my chairs and window bench cushions really did turn out beautiful. Unfortunately, the owner did not keep his word on the timeline for pickup of my chairs and missed his second pick up date as well. I will say, once he did pick up the items, the turn around was rather quick and he did discount the order to compensate me for the inconvenience. Nice guy, great work, poor follow through. Stay on top of your order if you give them a try.
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August 2022 by Elsie Heyrman K.
We just had slipcovers made for our old couch and curtains made for two of our rooms. Working with Mill End Shops was easy and efficient. The slipcovers have turned an old piece of furniture into a new one. The curtains are beautifully made and the installer did a fantastic job. We had many, many beautiful fabrics to choose from and we are completely happy with the results. Thank you
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June 2022 by Tim Gronniger
Great service, great products, reasonable timeline. Mill End Shops helped us evaluate a fairly big project with window treatments for 11 windows. The results are beautiful and the products are working smoothly.
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January 2022 by L Landry
We needed window treatments to complete our remodeling of several rooms. Since we had payed attention to buying low or zero VOC products for the rooms, we wanted similar materials for our windows. Fortunately we found a local Mill End Shop in Rockville that sold Graberblinds. The proprietor, Elliot, was extremely knowledgeable and attentive. As we browsed through samples, he greeted repeat customers by name. He assisted us in choosing natural black-out shades for the bedroom and natural wooden blinds for the other rooms. All were ordered and installed by competent workers. We couldn't have been more pleased.
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December 2021 by Maria Alva
This shop does wonderful work.
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November 2021 by Barbara F.
I want to make sure that my review for Mill End is noted. We have used the services of Mill End for many decades. Everything ultimately is done beautifully. You have to be patient, if you want the quality that they afford. Good work takes time and they are busy, because they are extremely good. We are very particular about our home, and its furnishings. Elliott always comes through with quality, beauty, and expertise. I have used them most recently this year, and I intend to use their services in the new year. They have done drapes for me, repairs, and upholstery on antique - very valuable furniture. It is always beautiful. You may have to wait for your finished product, but it is certainly worth the wait.
