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March 2024 by Maria Ospina
Amazing experience! The two women that helped were super helpful and patient
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March 2024 by Baasil Shariff
I visited the Rockville location recently and Dr. Wray was incredibly helpful. She was welcoming and spent time addressing my concerns. Hanaa and Lisette were also wonderful staff members who gave me honest opinions when choosing my glasses. Highly recommend!
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March 2024 by Kyrie N.
I've been going to this location for years, it's always a pleasant visit. Dr. Chait is a great doctor who is also very kind and honest. The manager Hanaa also was very helpful and patient with me during my last visit while I was selecting my glasses. They are all very professional there,10/10.
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March 2024 by Deanna Rodriguez
Lisette is amazing. She knows what she is doing. Hana the manager is also great. Amadou has great expertise as well.
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March 2024 by segen tsegai
If you need help finding a pair of glasses/sunglasses Hanaa is your girl! She’s amazing.. took a look at me and on first try found me the PERFECT pair!! Thank you for making this experience so easy.
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March 2024 by Geechie Kyng
Three staff members working, no customers at all! None them came from behind the counter, or asked if I wanted to try on some glasses. Thanks...I'm glad I didn't spend $500+ with this establishment. I will visit another eyeglasse place with better customer service and who is looking forward to making a sale!
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February 2024 by al el
Bad customer service for the third time! They are rude for no reason! I ordered contacts, and they never even called me to tell me that they arrived! I almost forgot I ordered them. I had to call like 3 to 4 weeks later!!! Definitely never going back there again!
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January 2024 by Ali Karpa
Had a great experience getting my vision checked and finding new glasses. Highly recommend!
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December 2023 by Dimitra Dimitrova
I've been going to this location for many years, the staff has been helpful. I recently visited and Hanaa went above and beyond to help me out. The brand I used for lenses was discontinued, so I had to switch to another kind. I ordered a full year supply but once I received them, I noticed I was having issues with the lenses. Hanaa took the time out of her day to assist me, despite it being a super busy day, and was able to find a solution which worked for me. I truly appreciate the time and effort she took to help me out! Thank you so much!
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December 2023 by idowu a
I just want to say my thanks to Dr. Wray, she introduced the idea of wearing contacts and told me that I can be comfortable with both contacts and glasses. Also thank you Hanaa and Katty for helping me put on contacts for the first time.
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October 2023 by Grecia Arevalo
The front office staff are great. They're helpful and diligent.My one complain is about the doctor I saw. While I understand I was probably the first patient on a Monday morning (wild I know), I didn't appreciate some of the comments I heard coming from the doctor after from what felt like a rushed exam. I heard him make comments about my dried tired out eyes due to it being Monday morning. All of this made me feel like I wasted my time and his and that I was just someone who was out all weekend. News flash doc - I'm a graduate student working full time and an internship. of course I'm tired from all the studying. but since he didn't take the time to ask a bit more about his patients, he made that assumption. Perhaps wait to make those comments for after the patient has paid and left.Again, the staff in the office were great. Explained my benefits & copay. Even made picking up the glasses simple.
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October 2023 by Matthew Soden
Been going to MyEyeDr and Dr. Chait for the past 10+ years and the service has always been great. The front office team is always friendly and helpful, scheduling is a breeze and my glasses are ready in a short time.This last appointment I had some sharp pain in one of my eyes. Dr. Chait suspected my eyes were dry and suggested some drops. Within a day the pain was gone! Such a relief.A few years ago I went to one of their competitors. What a mistake. That was soon corrected. Never looking back.Thanks for everything. I can’t recommend MyEyeDr on Rockville Pike highly enough.
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September 2023 by Lillian Choi
The quality of care is bad. I had to go back multiple times for my prescription because it was off. The front desk also is nice at first, but once you have an issue or a question, they act like their time is being wasted. I will be never going back.
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September 2023 by Any Mouse
My frames cracked less than 3 months after purchase. They wouldnt repair them because I didnt but their insurance.......avoid eyedr like plague.
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August 2023 by Brandon JS
Sophia and the entire staff knocked it out of the park! I always feel so welcomed when I come to My eye doctor Rockville Pike! I needed new glasses and spoke Jolie on the phone and she didnt hesitate to get me an appointment with Dr. Wray. My appointment went smooth and the Doctor was fantastic. Im always glad to come here for my annual exams and new glasses! Thanks Rockville Pike MED!
