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October 2023 by Konrad K.
Great communication and quality of services and repairs. Very courteous and kind customer service. The repairs were done quickly. My car had a suspension and wheel damage and a person who did the alignment drove with me to ensure that everything was good and I was satisfied. I appreciate such level of commitment. The car looks like new and there's no sign of any damage. I'm very happy with the National Auto Body and their service. It's a solid shop that does high quality work. Highly recommend.Services: Tires
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October 2023 by lem- espn
I found this place just by searching a Subaru-certified body shop online.Long and behold, I am pleased with the work they did on my wife’s Outback!Very professional and friendly staff (Ms. Morales) at the front desk, and I am delighted with the quality of work. Thank you!Services: Painting
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September 2023 by Clint Chamberlin
Great job on a fairly extensive job. They knew my Honda inside and out. I would totally recommend them.Services: Painting
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August 2023 by D B
Had no interest in straightening out a minor bumper hit on my truck, just wanted to replace the whole thing for $1500. The guy told me with a straight face that chrome bumpers can't be tweaked, just replaced. Are you kidding me? Another shop fixed it in 10 minutes for $30.Might be a good shop if insurance is paying but stay far away if they aren't.
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August 2023 by Jaye Helferd
This is our go-to auto body shop. They do an excellent job, I felt like I was getting a new car back. I was informed when buffing could improve the look, rather than, (for example) replace a door.They were also so accommodating when I couldn't pick up the car right away as my husband was in the hospital. They kept the car until I could figure out the logistics.Our car was to be partially covered by insurance. This was absolutely seamless from my point of view.And, they have a nice candy jar near the front door!Services: Painting
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July 2023 by Sharlini Sockanathan
Definitely would recommend! Everyone I’ve interacted with here has been wonderful. They make the entire process (dealing with insurance claims/estimates, getting a rental) easy and stress free. Very communicative as well!Had my car fixed here twice over the past 2 years and service has been top notch both times!
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July 2023 by Jaquelyn Koscho
I had my car brought into the shop for a fender repair. The car was fixed earlier that expected and was washed and detailed when I picked it up.I will be selecting this location as my preferred shop if I need car repairs in the future.
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July 2023 by Lift Tow
Friendly staff.Appointments are recommended to all new claimants.They have great professional experience workers who will restore your vehicle to its original condition.The parking lot allows you to maneuver around.They can schedule a pick up from their location, either from a rental company or Uber, Lyft...If you need to get your belongings from a vehicle, make sure you call ahead and be there within business hours.The shop is closed on Saturdays and Sundays.
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June 2023 by Anushik M. Scott
100% recommended. They are one of the most adequate body shop in the entire Montgomery County in MD. Excellent services!
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June 2023 by Dean Chai
Great front desk as well technician. Overall very satisfied with the process except maybe having to wait a month because they are busy.Service: Body & Trim
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May 2023 by Douglas Leavens
National Auto Body is first rate at repairing any kind of automobile body damage. Their estimates are fully accepted by USAA. Auto insurance and claims are handled very quickly and efficiently. The repaired car is ready when promised. I have used their services number of times over 20 years and have always been fully satisfied.Services: Painting
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May 2023 by Elena Hernandez
Anthony did a great job with my car who had damage on the drive side of my car the Hyundai Elantra. They did a good job with my car. It looks like new. I would recommend this place.
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February 2023 by Ronald Adkins
My car was hit on the front panel and then back panel while parked in the span of a week. No other area was involved. I’ve used two body shops in the region. One is further than I prefer to drive, and the other closed on the retirement of the owner. So, I decided to try this body shop near my home. I got an estimate and scheduled the work a month and a half in advance (the earliest date available). They were _extremely_ interested in whether I was using an insurance claim to pay, which I wasn’t. I dropped the car off, and then got a call 4 days later telling me that after removing my back bumper they would only be able to reattach it if I paid another $1,100 (again, they inquired about insurance). Remember, the bumper was not hit, and it had absolutely no visible damage. I responded quite negatively and indicated I felt they were being dishonest, at which point they indicated they would manage to get the bumper back on for no extra charge. Finally, after 9 business days I’m told my car is available. I pay and then go to my car, which will not start - dead battery. The car is only a few years old and worked perfectly (the only reason I would pay out of pocket for cosmetic repairs). I also notice that several things are different - quarter tank of gas used, radio on a station I never listen to, heat cranked to 86 (70 is the highest I ever set it), and strange new stains on the front passenger seat. Basically, I came away with the impression this business milks insurance for all they can (I think they goofed and forgot I wasn’t using insurance) and may use customer’s cars for unauthorized purposes. Once again, I’ve used other body shops and been totally satisfied. I’ll never go here again.Service: Body & Trim
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February 2023 by Ronald A.
My car was hit on the front panel and then back panel while parked in the span of a week. No other area was involved. I've used two body shops in the region. One is further than I prefer to drive, and the other closed on the retirement of the owner. So, I decided to try this body shop near my home. I got an estimate and scheduled the work a month and a half in advance (the earliest date available). They were _extremely_ interested in whether I was using an insurance claim to pay, which I wasn't. I dropped the car off, and then got a call 4 days later telling me that after removing my back bumper they would only be able to reattach it if I paid another $1,100 (again, they inquired about insurance). Remember, the bumper was not hit, and it had absolutely no visible damage. I responded quite negatively and indicated I felt they were being dishonest, at which point they indicated they would manage to get the bumper back on for no extra charge. Finally, after 9 business days I'm told my car is available. I pay and then go to my car, which will not start - dead battery. The car is only a few years old and worked perfectly (the only reason I would pay out of pocket for cosmetic repairs). I also notice that several things are different - quarter tank of gas used, radio on a station I never listen to, heat cranked to 86 (70 is the highest I ever set it), and strange new stains on the front passenger seat. Basically, I came away with the impression this business milks insurance for all they can (I think they goofed and forgot I wasn't using insurance) and may use customer's cars for unauthorized purposes. Once again, I've used other body shops and been totally satisfied. I'll never go here again.
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February 2023 by David Nelson
Excellent service. Worked seamlessly with our insurance company. The work was done to perfection.Service: Painting