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September 2022 by Boris borizke
Update: absolutely no bad issues for last 2 years. Will change my given rate.I was passionate for too long. This place in completely unprofessional. No personal question to the current guy who was helping me this morning. Def not his fault. This is the nearest location to my place, so I choose it for renting trucks and vans. 8 of 10 times I Got in troubles with their vehicles. I was switching it in New York state because of brakes problems, I was reloading 26ft truck to another because of wheels trouble on the way to Pittsburgh, they we’re giving me truck with no plates for long distance move while having bunch of available vehicles. And I also reloaded it to another one. And this time none of the vans are available. They are (attention!) broken. Both of them. Of course nobody told me about that. They called 3-4 days before every time to confirm the reservation but don’t give a chance to warn about such a troubles. Yes I got 10ft for the replacement. But it doesn’t change anything at the moment. I just got lucky the had replacement. This is not a big deal at once, but you guys do it systematically to me or my company. Because yes, I rent your vehicles to do my business and that is not funny at all to get there in the morning with thoughts about what issue I will get head to head this time. I start to believe you guys have something against my business or personally me. Otherwise you have complete lack of talent.Boris the owner of 7th State Moving
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August 2022 by Boris Bulanov
Update: absolutely no bad issues for last 2 years. Will change my given rate.I was passionate for too long. This place in completely unprofessional. No personal question to the current guy who was helping me this morning. Def not his fault. This is the nearest location to my place, so I choose it for renting trucks and vans. 8 of 10 times I Got in troubles with their vehicles. I was switching it in New York state because of brakes problems, I was reloading 26ft truck to another because of wheels trouble on the way to Pittsburgh, they we’re giving me truck with no plates for long distance move while having bunch of available vehicles. And I also reloaded it to another one. And this time none of the vans are available. They are (attention!) broken. Both of them. Of course nobody told me about that. They called 3-4 days before every time to confirm the reservation but don’t give a chance to warn about such a troubles. Yes I got 10ft for the replacement. But it doesn’t change anything at the moment. I just got lucky the had replacement. This is not a big deal at once, but you guys do it systematically to me or my company. Because yes, I rent your vehicles to do my business and that is not funny at all to get there in the morning with thoughts about what issue I will get head to head this time. I start to believe you guys have something against my business or personally me. Otherwise you have complete lack of talent.Boris the owner of 7th State Moving
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May 2022 by Robbie Ashton
Rented a 16' for a one-way trip to Boston, and not only was Penske cheaper than UHaul and other places, but the truck was in excellent condition, and they gave me 4 days to make the trip; Check in was a breeze since I was out in less than 10 minutes
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May 2022 by Evan Johnson
Always have the truck that we need. We request a truck almost weekly for business and the prices have been very simple.
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May 2022 by Andrew B
Truck was there when they said and worked well. Nice friendly service.
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August 2021 by J L
Do these people EVER pick up the phone?
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June 2021 by Oweleo Titi
Overall bad experience with Michael Guiterrez. I am a small business owner. My team forgot the following items pictured here inside of the truck and we were charged $150 dollars. We brought the truck back because the tags expired in two days and we have an ongoing weekly rental. We forgot to fill the gas and they charged us $230 for gas. This was our 9th week of consistent renting from them. Penske is a rip off. Just get a Uhual, Budget or Ryder.
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May 2021 by Lovro Modric
One of the best rental experiences you could get for large trucks, beds, and trailers. Genae was super quick, and got us in a truck with a trailer already hitched and driving away in 10 minutes
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May 2021 by Rich Lee
Old, small parking lot, but the staff were all terrific! Got my Rental truck and got going.
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April 2021 by Sheila Schandorn
Weirdest petting zoo I've ever been to, I even got to ride a Ram. I'll take my son Garth next time.
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December 2020 by Dave C.
Do not rent at any Penske truck rental especially south lawn due to horrible customer service and hidden fees not to mention a manager who takes no pride in his health and only cares about going after money for the company and got zero personality and couldn't care less about the customer being trained as a lap dog who sacrificed his morals and integrity all in the name of money as I feel sad for Mike Gutierrez
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October 2020 by Richard Reeves
Fantastic! Quick, efficient, friendly. Good vehicles. Fair pricing. No nonsense. Best by far in the area. Also 10% discount if you use CubeSmart storage.
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July 2020 by Борис Буланов
I was passionate for too long. This place in completely unprofessional. No personal question to the current guy who was helping me this morning. Def not his fault. This is the nearest location to my place, so I choose it for renting trucks and vans. 8 of 10 times I Got in troubles with their vehicles. I was switching it in New York state because of brakes problems, I was reloading 26ft truck to another because of wheels trouble on the way to Pittsburgh, they we’re giving me truck with no plates for long distance move while having bunch of available vehicles. And I also reloaded it to another one. And this time none of the vans are available. They are (attention!) broken. Both of them. Of course nobody told me about that. They called 3-4 days before every time to confirm the reservation but don’t give a chance to warn about such a troubles. Yes I got 10ft for the replacement. But it doesn’t change anything at the moment. I just got lucky the had replacement. This is not a big deal at once, but you guys do it systematically to me or my company. Because yes, I rent your vehicles to do my business and that is not funny at all to get there in the morning with thoughts about what issue I will get head to head this time. I start to believe you guys have something against my business or personally me. Otherwise you have complete lack of talent.Boris the owner of 7th State Moving
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July 2020 by Jim Morin
Never rent a truck from this place!! Rented a truck for one day, returned it that same night and put the key in the after hours box with all the paperwork in the truck, but got charged for 3 days! After several calls to the Penske number, two weeks later they haven't processed a refund, using ridiculous excuses... don't get your money stolen here!
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July 2020 by Boris B.
I was passionate for too long. This place in completely unprofessional. No personal question to the current guy who was helping me this morning. Def not his fault. This is the nearest location to my place, so I choose it for renting trucks and vans. 8 of 10 times I Got in troubles with their vehicles. I was switching it in New York state because of brakes problems, I was reloading 26ft truck to another because of wheels trouble on the way to Pittsburgh, they we're giving me truck with no plates for long distance move while having bunch of available vehicles. And I also reloaded it to another one. And this time none of the vans are available. They are (attention!) broken. Both of them. Of course nobody told me about that. They called 3-4 days before every time to confirm the reservation but don't give a chance to warn about such a troubles. Yes I got 10ft for the replacement. But it doesn't change anything at the moment. I just got lucky the had replacement. This is not a big deal at once, but you guys do it systematically to me or my company. Because yes, I rent your vehicles to do my business and that is not funny at all to get there in the morning with thoughts about what issue I will get head to head this time. I start to believe you guys have something against my business or personally me. Otherwise you have complete lack of talent.Boris the owner of 7th State Moving
