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March 2024 by Sunday Tuna
Property manager was very helpful and knowledgeable!
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March 2024 by Beth Wilson
Maia continues to go above and beyond with customer service keep up the great work
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February 2024 by Louis Larca
Friendly, courteous and very helpful employee at Gude Dr. Rockville location.
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February 2024 by Helen Blankfeld
Excellent customer service!
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February 2024 by Nathan Moudouma
Donzaya was very helpful with giving me the information about the storage
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January 2024 by Susan Aubertin
Musfir was so very helpful. Explained everything so thoroughly. Made me feel good. Highly recommend this place.
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January 2024 by Tyrone Sims
Mohamed was fantastic. Very polite and efficient
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January 2024 by Brian Poore
The sign up process was quick and easy. The lady who helped me was very helpful.
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January 2024 by Lauren Hunt
Perfect price and location. Maia is the best I recommend if you are in the area
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January 2024 by Terrence Ellis
Perfect price and location. Maia is the best I recommend if you are in the area
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January 2024 by Francisco Tam
I rented a 10x10 space in the climate controlled floor.There is not climate controlled at all. Is hot and humid in summer and super cold in winter.Several items had mold because of the humidity.The elevator were out of service for months, leaving only one in working conditions, too far from my space.The building have more than 300 spaces, and only two carts to move your items.I visited an small storage in Virginia with more than 8 carts available, every time I visited the virginia building they have enough carts availabe but this Rockville building always have one or zero carts available.I started to use my own cart because of that.You can not visit the building after 7pm, no matter they opened to 8pm, because the automatic system, bother me with messages if i visit the place close to 8pm.I think the administration of that building is not doing a good job.
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December 2023 by Fur Burger
I was cleaning my storage, changing my lock and organizing my stuff, when I return I can't get in and have an email saying a move out receipt when I never requested to move out. So they just assume without contacting me. Also it smells like piss, there is a lack of carts for customers to use, the bathrooms are locked 24 hours a day, there are rats that will chew on your stuff, and if you are there after 9 pm with your car you will be locked in, the gate won't open to let you out. Overall I'm glad this happened so I can rent from a better storage place and I suggest everyone do the same
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December 2023 by Jodie Navarette
Mohammed was very helpful with helping us find a storage room capable of fitting all of our items and made the entire process so much easier!
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December 2023 by Lauren Payne
Location is perfect the space is clean as well as the office. Staff is great as well always answer questions efficiently
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August 2023 by Saira Mehmood
Mohamed was extremely helpful and walked me through the process to get a storage unit. He showed me how to download the app and how to access the facilities. Mohamed went above and beyond to help me and should get a pay raise.
