-
February 2024 by Kate D.
Worst service (rude and unresponsive) in both the deli department and general customer service
-
December 2023 by Chavez L.
I used to like coming here. Now everytime I come here I feel pressured and feel like I don't belong. I know they have had recent thefts which caused them to heighten security. They have an armed security guard and I can guarantee they have loss prevention monitoring the cams. There's no reason for me to be looked at as a criminal everytime I come here. A few weeks ago I had bought a few gift cards and was carded for the first time in my life for buying gift cards. Again today I bought a gift card and both staff came over to me in self checkout. I'm not sure what they're looking for but I've personally never stolen anything in my life and personally I've never deal with anything like this in my life. It's sad that I still have to deal with this in 2023. I live within walking distance of this Safeway but will probably go to a different one from now on.
-
November 2023 by Ellen G.
This place is amazing. I don't have a car but the 46 bus stops right in front northbound. Southbound you need to cross Rockville Pike and there is no light, but it's easy to get to right at the Twinbrook subway station also. This is place is huge. The produce is 3/4 of the front part of the store, which morphs smoothly into the deli and bakery section. The usual drinks in the produce dept like bolthouse farms and pom tea are not all in one place so you have to look in multiple refrigerated sections for them, which is inefficient. The refrigerated salad dressing is totally separate from the drinks/juices. No salad or hot food self-serve bar, but hot food counter, sushi counter, prepackaged entrees and salads, whole hot chickens, and large artisan cheese selection. Every day is different, but they had green bean casserole as a side the day I was there in the hot deli. No mac and cheese, though, which is the best. 4 kinds of hot chicken--fried, baked, peruvian, and habanero. The peruvian is great, it used to only be the whole chicken. This store is worth a special trip and great addition to the neighborhood. Much better than harris teeter at North Bethesda. Customer service is often unstaffed and you need to notify a cashier you need customer service.
-
October 2023 by Kevin D.
Prompt Checkout!Today prompt checkout is Self Checkout Lane.I even snapped some Photos too!
-
September 2023 by Erica J.
Be aware of extremely rude staff especially Alison in customer service. Perplexed that safeway tolerates such discriminatory and racist behavior from their staff. After just a brief interaction with her, I am sure i am not stepping back in to this store and would rather go to TJs or Giant ..friendly people, trained staff...compared to what I witnessed.The store is newer but that makes it impossible to do a quick checkout and they barely have people at the cash registers to quickly check you out. Store is kept clean and nice.
-
September 2023 by Cody R.
loud. loud. loud. self checkout machine is ridiculously loud. overhead speakers are loud. have never been greeted or spoken to by a human being in this store, just constantly screamed at by their speakers
-
August 2023 by Mr. Clean H.
Yeah so exactly when can we expect the escalators to be fixed? It's been months now. And why does it always seem one elevator is broken?
-
June 2023 by Natalie Z.
This is a massive Safeway. Staff is excellent and especially the departments. The floral department is outstanding! I received roses recently and they came from this floral and they were gorgeous. I followed the instructions on the packets enclosed with the roses and they lasted so long. Will definitely recommend friends use this floral department!
-
May 2023 by First L.
The backgound volume on their speaker is way too loud. I wanted to just get out of there immediately after coming in.
-
April 2023 by Jeni S.
Very large and clean Safeway store. All the typical Safeway offerings -- from Starbucks and Pharmacy to groceries and bakery to sundries and more. Prices at Safeway are higher than many other grocery stores, even with sales. Lots of produce and veggies, and yet a somewhat limited range in variety.Ample parking in garage below store - with two hours of free parking.
-
September 2022 by Jane S.
This is my favorite Safeway, mainly because it has underground parking. That makes it convenient for shopping when it's raining or snowing.
-
May 2022 by Seth M.
This Safeway store is fantastic. Because of stomach problems, I needed unseasoned meat tenderizer. Target did not have it. Giant did not carry it. One of the managers ordered it. Another put it in hold for me when it arrived.I intend to be a customer for life.