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March 2024 by Cam M
I haven’t had smoothie king in a while but the taste was horrible. Just cheap juice blended in the smoothie ruined the actual taste. It was bitter and tasted like the freezer burned mangos in the back of the freezer. The icing on the cake was whenI woke up and noticed the smoothie separated overnight. So it’s basically the same quality as McDonald’s smoothies because tropical smoothie would never. Sad! But customer service was good.
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January 2024 by Alex
Amazing customer service! The 2 employees stayed to take our orders a little after closing since we got the time mixed up. 5/5!
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January 2024 by Jane F.
The woman working here tonight (Rockville Pike/Congressional) was so incredibly nice and efficient and worked so hard to get everything made. She had constant phone, online and in-person orders. She never lost her cool, kept going with a positive attitude. Thank you for the delicious smoothies and wonderful service! You made my night!
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September 2023 by Ellen Edge
The drinks are made correctly and the service is slow but steady.Everyone should be aware that the incentive for filling out the customer service survey requires not only a smart phone, but the use of the app. This information is not shared up front and the "customer service" email rep is quite rude about it.
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September 2023 by Katherine L
They told me it would be a 45 min wait for a single smoothie. It's a shame for the owner to lose money like that.
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August 2023 by E E.
The service at this location is ok and the drinks are made correctly.Everyone should be aware that the incentive for filling out the customer service survey requires not only a smart phone, but the use of the app. This information is not shared up front and the "customer service" email rep is quite rude about it.
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August 2023 by James Webb
Yummy healthy and quick been my summer lunch ! Good anytime.
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July 2023 by Prometheus Rex
Service is preposterously slow here. Be prepared to wait 20 minutes. And there are some spots in the store that smell like mold. This one used to be ok just like any other Smoothie King, but has gone way downhill. But hey, at least the prices keep going up!
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June 2023 by Meghin B.
The people here are always super nice, but they are extremely understaffed. I always wait at minimum 30 minutes for my order. With the location, they really need to hire more people, especially since there are so many mobile orders. The vibe in there gets intense the longer people are waiting.
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June 2023 by Joe Masters
Smoothies are good but the wait is always longer than other Smoothie Kings in the area.
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May 2023 by Taylor Klocke
Fabulous spot! Always great smoothies - Tyler was particularly helpful!!!!
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May 2023 by Bryan Eyers
Slow service at this location over many visits. They are always short by about 2 staff. It's a solid smoothie but be prepared to wait 20 mins, for real. I'm done with this place.
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May 2023 by Angelica D.
The experience depends on the day you go. Most of the time you'll be waiting over 30 minutes for your smoothie and there is only one worker; struggling to keep up with in store and mobile orders. The employees aren't the friendliest but I'm sure they're trying not to stress themselves out. I will say that the smoothies are always consistent and good. The wait time and the feel inside the store is what really kills it for me. I do cross my fingers every time I go in because when they're fulling staffed and moving efficiently it's like a world of difference.
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April 2023 by Crylux
Nate served us after closing and it tasted great! Recommend this location
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April 2023 by Ron E.
Nate was exceptionally helpful and very nice to us while serving us!! And the smoothie was amazing!
