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July 2023 by QUEEN NAE
I contacted this company to have my a/c serviced. Initially, I was told it would cost 260 to put freon and replace the hose that was leaking. I was then told the compressor is going bad. So I said well let's replace the compressor. The guy hung up before I could ask how much it would cost to replace the compressor. I tried calling him back multiple times and couldn't get an answer. I figured out why I couldn't get an answer when I arrived to pick up my car. The price jumped from $240 to $1,043.28. I had priced the a/c compressor myself, so I was dumbfounded when I got the price! When I questioned the bill, all he could say was we replaced the a/c compressor and did some more stuff to it. He charged me $582.90 for an a/c compressor that costs no more than $200. Snider, you could have had a loyal customer, but you will never get my business again. I hope ripping me off was worth it! I don't understand why this place have high ratings in the first place.
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July 2023 by John McNicholas
Great work, excellent pricing, no nonsense service. Epitomizes the lost art of auto repair, fairness, hard working and quietly proud of the work they do.
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November 2022 by Stu B.
My car had to be extricated from a ditch and I was concerned about chassis damage, etc. they inspected, made a couple minor adjustments and sent me on my way quickly
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August 2022 by Yuityio
Great service, friendly staff, very accommodating.
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July 2022 by Lynda Tetlow
Called one day got in the next very professional ,knowledgeable explained everything about my brakes would recommend to anyone has worked on several of our cars great experience Thank you
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July 2021 by Jessica Rothbaum
Great service always!
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May 2021 by Keith A.
I had a "clunk" sound emanating from the front end of my 16 year old car and multiple mechanics could not find the source. Snider did a thorough inspection of everything at the front of the car and listed a few potential sources. After explaining each, he suggested initially to replace old worn motor mounts as the most likely source. Totally fixed the problem. I appreciated the full inspection, good clear explanation of worn parts and the quick repair. Great service.
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May 2021 by Barbara Peller
The very best. The most honest and reliable
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May 2021 by Catherine Higgins Bisnett
Reliable and professional.
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March 2021 by Gigi L.
It's very uncommon to find a car repair place who won't take advantage of you. Especially a woman who knows absolutely nothing about cars. This place is as genuine as it gets. They always take care of my needs without suggesting anything that I don't need. Customer service here is top notched and very personable. I highly recommend.
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January 2021 by John T Kelly
Honest and fair. The best garage in Rockville! Excellent service!
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October 2020 by Brian L.
Best mechanics in the area and great prices too. I will never take my car to the Dealer again!
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August 2020 by Max Ernst
Greg has kept my Honda Element running in perfect condition with well over 200k miles. This shop is a true gem with awesome service and down to earth, honest mechanics. Would not take my car anywhere else.
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July 2020 by Cherlyn T.
Went to get a standard oil/filter change and I was extremely pleased! In-and-out in under an hour, great service, friendly staff. Highly recommend!
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April 2020 by Donald Pelles
I have been going to Bill Snider since 1996; they are the only ones who have worked on my cars for going on 24 years now.
