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February 2024 by Frank McCauley
Great bikes and wonderful service!
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February 2024 by Jerrold Keilson
I brought two road bikes in for repair. The folks at Trek were very knowledgeable and helpful. Miguel provided clear diagnosis of the issues with the two bikes. He did not try to upsell me, rather gave advice that was appropriate to my requirements. The shop said the bikes would be ready on a Wednesday, and they were! All in all, a great experience.
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February 2024 by Hyun Anh
Amazing staff and service. They were very patient and answered all of my and my dad's questions. They got my bike ready really fast and now it's ready for ridingI would definitely come back here for future services etc. I would also recommend this place for people trying to get a new bike, they are very knowledgeable staff and really helpful. Thank you for my first Trek bike.
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February 2024 by Richard Murphy
Service was good and quick.
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January 2024 by Kay Weston
The staff at Rockville Trek are always so knowledgable and helpful. It's my "go to" shop, for service and all my biking needs!
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January 2024 by MadHunTri !!
Great shop. Excellent customer service.
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January 2024 by Karin Gwin
Beautiful store, knowledgeable staff and very professional!
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January 2024 by Alan Foster
Oliver did a great job inspecting my old bike to make sure it was safe to ride. He found a problem with my brakes that could have resulted in serious injury if they failed. Thanks!
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January 2024 by Jeff Daniels
Problem was quickly diagnosed. This is my go-to bike shop!
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January 2024 by Lisa Lee
Excellent customer service. Employees are active in the local biking community. Knowledgeable about bikes and cycling.
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January 2024 by Rick Barnett
The staff at the Rockville Trek store are friendly and knowledgeable. Impressive inventory of bikes and accessories. I’d definitely return.
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December 2023 by sunny gill
Dropped off my Crankset for service. Miguel assisted me through the entire process, kept me informed and made sure I got the part before an important competition.
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November 2023 by Kathi Buss
Great customer service, caring and timely service. Received text and email updates to keep me informed of when my bike entered service, and when the repair was completed. Definitely will use again!
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November 2023 by Mark Olson
I bought my first hybrid e-bike, the Verve +, from this store in 2018… 5,600:miles later, it is still awesome. My new mountain bike, the Trek Powerfly FS, exceeds every expectation and promises to be a joy forever….
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November 2023 by cayce parrish
I can't say enough good things about the staff at this store. Chris has always been extremely helpful and helped me figure out what bikes and accessories are right for me. Brenda has also been a tremendous help with product selection and riding advice.. She has gone above and beyond with information about local bike rides and routes. Miguel was very helpful in explaining the cause of my problems with shifting. He was very respectful and patient with his insights. I have a bike store which is a lot closer, but I will always go the extra distance to support this store.