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February 2024 by Ban Damlouji
I love the place
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February 2024 by Rena Atias
I love this Ulta! All the staff is very nice, especially Lovely in the M.A.C section. She helped me find the right color for me and was super efficient. Thank you Lovely for an amazing experience in helping me with what I needed! They're very lucky to have you at Ulta Rockville!
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February 2024 by Jen Krizman
By far the best salon! I can't say enough great things about the salon, more specifically Maha! I came to Ulta salon originally with a home box dye job gone horribly wrong where I had every color in my hair but what the box color was. The stylist listened to my hair goals and by the end of the service, I was blond! Something I had been trying to achieve forever! Maha became my go to stylist after a scheduling snafoo after my 2nd appt that I couldn't be happier happened because she is so talented and absolutely amazing, evidenced by the beautiful hair she creates! I have been going to the Ulta salon for over 4 years and no place compares. My hair always gets amazing compliments and all the staff is friendly. The salon is always clean! Bonus with the credit card to earn points faster to use on products and services.
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February 2024 by newlyruhi
Staff aren’t welcoming. The cosales manager Kiara was so harsh and rude,definitely don’t want to apply here for a job.
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February 2024 by Jo Collins
Sarah assisted me with matching Mac products with my skin type. She was very knowledgable, patient, and listened attentively to my concerns. I am pleased with her professionalism and warm customer service. She is now my Ulta Beauty advisor. Thanks, Sarah!
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January 2024 by Jose Lemus
Very good place to find what you need for beauty
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December 2023 by Mick Elana
This was one of my go-to Ulta locations, despite some of the staff's helpfulness being hit or miss. I came in to the store on 12/20/23 purchasing a Christmas gift. I was followed around the store by one of the workers ( she was in the prestige, skin care section. Fairly older and short with a bob hair cut. Only including her description for the purpose of the interaction). She approached me at least 3 times asking if I needed a basket, meanwhile I only had one item in my hand which was a fenty gloss. I then noticed her watching me from nearby aisles. At one point I was squatting to read a product description and looked up and she was standing close by. I told her I did not need any assistance, I was buying a gift for my partner so I was taking my time. I also noticed I was the only African American customer on the prestige side of the store and the only one she was following. The experience made me feel subhuman and I regret even buying from this location. I will be following up with corporate, but wanted to notify others as well via Yelp.
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December 2023 by Chris M
Tiara and Tayo went above and beyond to help me(a grown a$$ man)that doesn't know the 1st thing of makeup get xmas gifts for my daughters had the patience to answer my questions and speak to my little minions as well as answer their questions all while it was rush hour. Rosalie had the patience to walk me through everything I was paying for as well. LADIES thank you so much for everything will return cause of the amazing service.
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October 2023 by Tanya Youngberg
Joshiel Villaroman, the MAC artist who did my makeup, provided an absolutely fantastic service experience. She listened to my explanation of the natural look I needed for a corporate photo and picked exactly the right products to use. Joshiel put me at ease with her skill and her kind demeanor. She recommended products that I would not have thought of and that worked great. I was so happy with the finished look! I would recommend Joshiel without hesitation to others (and return to her myself) in the future. Also, I forgot my water bottle and she called to let me know! Joshiel is the best!
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October 2023 by R Edmonds
Ulta had what I needed. It’s also in a nice shopping center. Lots of great places here.
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October 2023 by kasand green
On 10/7/2023, I was scheduled a make up appointment with Joshelle. I don't wear makeup on a regular basis, so I was a little nervous having my makeup up done professionally a few hours before the wedding.All I can say is that Joshelle did an amazing job. I received so many compliments on my makeup. I received compliments about my makeup from people who saw just the pictures from the wedding.It really made my day that my beauty was enhanced by the work of this young lady.I will use her again in the future .
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October 2023 by BARBARA DOCAL
I was in the Rockville location over the weekend. No one on the floor to help, which is uncommon . The cashier Scarlett was extremely rude . Being rude is (a thing) there. The cashiers all share that in common. To be honest, they act like snobby teenage brats from the mean girl movie.
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September 2023 by emily
i go in here a lot, never had any issues until today. all i needed was hair ties but i decided to look around. i got asked/bothered by every single employee in the store. back to back asking me if i needed help and despite saying no, they continued to talk and one of them even said that my skincare didn’t seem like it was working for me. ???? extremely insulting. and then there were employees staring and me, whispering and giggling to each other. so i decided to check out and leave and then the person at the front was listening to their headset and started laughing and looking at me funny. they were pretty obviously saying something about me. imagine going into a store for hair ties and leaving upset because the employees act like they’re in middle school.
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August 2023 by seanmcistanbul
Seemed to have a lot based on the size of the store, but everything my wife was looking for was not available. Left empty handed. The staff was very helpful, though, in trying to find requested products, and apologetic when they weren't found.
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July 2023 by Jessica Saulzallido
I had my wedding makeup done here and it was done perfect! The Mac bar requires a minimum purchase to do an hour makeup session. I would recommend for special events.