-
November 2023 by David Banks
Truly bad service. Called to be sure the tire size we needed was in stock. Was told yes. Drove half an hour to find out it wasn't. The customer entrance is at the back of the building
-
September 2023 by 4theluvvofzay
if i could give 0 stars, very unprofessional! i called to get a tire fixed the guy told me to come in once i got there one of the guys there told me to come back tomorrow i told him i just called & he kept telling me to come back tomorrow & i was telling him if thats the case they should have just told me that on the phone instead of me wasting gas to come all the way there for no reason & he straight up ignored me while talking to him. I highly DO NOT RECOMMEND.. take your business & money else where
-
August 2023 by Tarey E’liz
My visit to Maryland has been the absolute worst and these guys sealed the deal with THEE WORST CUSTOMER SERVICE EVER! After waiting an hour to change TWO TIRES the guy Jay failed to do his job by tightening one of my damn tires! I barely got two feet away before the tire FELL OFF!!!!! I immediately went back to tell them what happened and the responses were CALM DOWN WE’RE FIXING IT. Well what the hell were u doing BEFORE????? I’m absolutely disgusted that no refund or anything was offered for the inconvenience. After they saw how upset I was then they said they were sorry BLAH BLAH BLAH which means absolutely nothing when you’re paid to do a job AND FAIL TO DO IT CORRECTLY! I do NOT RECOMMEND this place at all!
-
August 2023 by Adam Paul
I have been going here for over 30 years. Allways gave me solid service, advice, and a square price
-
August 2023 by Fabricio Sandoval
Great service, fast and extremely affordable. I've deltvwith these guys on several occasions and they never disappoint. Thank you Universal Tires??
-
June 2023 by A B
Went there to see if they have a tire I need. First of all for some reason they weren’t very happy to see a customer. They offered me an extremely worn tire for $80 trying to convince me it has a lot of tread left. I got a brand new instead for $110
-
March 2023 by Mr Root
Great place! Started coming here with my dad as a kid in the 90s... Then continued coming as a teen with his first car. To this day still come here for ally tire needs... Phenomenal group of men that value your time. Today was no different.. 2 tired mount and balanced under 30 mins. Thank you fellas!! Owner is never afraid to get in the mix.. I pulled up and he jacked me right up.A++
-
December 2022 by Brandon whims
I called to see if they had a tire that I knew was rare. I asked if he had the tire and he said he does quickly. I asked him multiple times can he check/ if he can see the tire. He boastingly said “If I say I have the tire I have it”. And to no surprise he lied. This place also marks up the price if you don’t use cash.
-
December 2022 by Parminder Brar
Place is a complete rip off. People need to stay away from these crooks. I bought a tire and the car failed the MD inspection since it was badly damaged on the inside. Today I had a flat and took it to them to repair and they tried to rip me off again and charge me $71 for fixing the puncture and trying to peddle another damaged tyre to me. Easily the worst tyre shop in MD.One thing I forgot to mention. My tyre had a slow puncture when I took it for repair. When I refused to buy their proposed used tyre, suddenly it turns out that the tyre I brought could not be repaired since someone had stuck a blade or knife on the side of it and ripped it completely. How this happened is not that much of a mystery. Go there at ur own risk. These guys are toxic.
-
November 2022 by Max Raeder
Good, fast service, friendly techs, used tire installed 1/32 inch from wear indicator though.
-
November 2022 by J S
The owner is an honest and fair man. He always provides me with high quality service with speed and care. His prices are also very fair. They have always bailed me out in my time of need. I recommend going early, that's the best time! I highly recommend Universal Used Tires! A+, Two Thumbs Up! ?? ??
-
November 2022 by Mel Gonzalez
These guys saved me from the worst weekend ever. My wheels were stolen from the Embassy Hotel parking lot about 15 mins away. We aren't from Maryland and all the shops around appeared to be closed or did not carry replacement wheels for my car. The insurance wasn't able to get a tow truck to me so forking up $$ and buying used wheels was our only option.The owner helped me with a good price for a wheel and tire set. I was able to get to NY safely.Chino was a bit rude at first but you can tell he means well and is trying to keep the shop running in order. Finishing 1 job at a time instead of taking on 3-4 and leaving customers hanging. He helped me load the tires onto an Uber and apologized for what happened to us. Something the hotel themselves hadn't done.The owner checked up on us after purchasing the tires and wheels which is extremely nice. We were stranded and these guys saved our weekend!
-
November 2022 by A k
Really bad customer service I went to buy used tire and they trying to argue anyway for a business every customer is important they should not disrespect anyone and I have wetness he was with me in my car and he said they are not businessman let go somewhere dont disrespect us
-
October 2022 by Jas Fer
The owner is an honest and fair man. He always provides me with high quality service with speed and care. His prices are also very fair. They have always bailed me out in my time of need. I recommend going early, that's the best time! I highly recommend Universal Used Tires! A+, Two Thumbs Up! ?? ??
-
October 2022 by Tim S
Needed to replace 2 dry rotted tires on my truck. I called and over the phone they said they had 2 of the size I needed and quoted me $60 per tire with $15 installation each. When I got there they tried telling me they were more per tire but I said I agreed on the price over the phone. They seemed kind of defeated but I stood my ground. Was in and out within 45 min with the 2 tires I needed at the price I was told. Definitely a shady place, but just know how to stand your ground with shops like that and you will be fine.
