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April 2024 by Briana Young
First time for my fiancé and I to visit this store. We were looking for a pretty cool and decent thrift shop. Checked google and this one popped up first. Had great ratings so decided to check it out. Arrival to the store was easy to see. Was greeted by the front associates (so that was nice ?). Browsed through and both my fiancé and I found a shirt or two we appreciated. Tried them on in the fitting room and they were nicely lit and clean. We were greeted at the register and also informed on their rewards program, which I appreciated. Due to me being a loyal rewards shopper in most places I shop. Exciting! Told to have a great day and we enjoyed our first experience @Uptown Cheapskate Rockville. Thank you for a smooth process and not to mention neat and organized.
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April 2024 by Brandie Sanchez
Clean and organized. It’s what you want from a thrift store!
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April 2024 by Mia Pruitt
This is a great store! I saw so many name brands for unbelievable prices. Clearance rack had Fashion Nova, Victoria’s Secret PINK, Forever 21, H&M for $1 to $10 + buy one get one free! I bought a beautiful pair of Nike running shoes for $27. Saw Yeezy shoes on the wall, Jessica Simpson, Gucci, Michael Kors clothing, bags, shoes and more! I love it. You never know what brand they’ll have next. Had a great experience.
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April 2024 by Jay Jay
Wasn't greeted when coming in, but the woman in front of me was. Never asked if I needed help, but had no issue helping other customers. And every aisle I was in just so happened to have a worker fixing or checking on something. I'm sure it's obvious what color I am lol. And I've also been in enough stores to know when I'm being watched/followed. At the end of the day, I got my things and left, though maybe I shouldn't have. Cute clothes, but not sure if I'm comfortable going back. Also, at the checkout one of the associates let me know a shirt I was buying was final sale. I didn't think much of it until I got home only to realize it had a hole in the collar. What's worse is that I watched her look over my clothes before putting them in my bag.
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April 2024 by Preethi Rajasekaran
Love the organisation by colour and size. Makes it easy to cater to needs rather than wants. Though they cater to teens and twenty somethings, I do find things always for the thirty something me.Access to the changing rooms are provided on request.The sale section is not properly arranged and sorted by size. I found many of the clothes hanging by sliver from the hanger or on the floor.Valuation and processing of the items brought in for sale can take time. Bring in a tote bag or basket ( ?️ no trash bags). ? I prefer to come in with an inventory of the stuff I have, compute the price they will sell at (60-75% of MSRP), cash value to us (25-35% of the selling price), store credit (25% more than cash value).This helps me be prepared to compare the value they offer and I always ask for individual breakups. Sometimes they don't take even the good stuff, but it pays to try to sell things at different stores over time rather than expecting everything to sell at one place in one go. ??♀️Twice had the experience of a staff member being extremely disgruntled or arguing with a customer (not sure who was at fault) or not explaining the pricing and breakup, not enquiring cash/credit before processing, But otherwise have had a great experience always ?
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March 2024 by Julie
I talked to about four different staff members and they were all super helpful. There was a great selection of clothing. Great place for teen clothes.
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March 2024 by Thomas Collier
Great store to find cheap on brand items
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March 2024 by Erica
Great place. Found a snake skin purse! Will go back soon
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March 2024 by Jane L
This place is so organized! I visited on a weekday so it wasn't busy but I was so impressed with how easy it was to browse through the shop. Everyone is arranged by size and color. The styles skew younger/casual. I saw some North Face, Lululemon, J Crew, etc. I would consider the condition to be good (not like new or excellent). You can definitely tell the clothing is used but everything is clean and decently priced.
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March 2024 by Ron Khan
Prices are unbeatable... Customer service is beyond expectations! 5 ⭐ all the way ?
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March 2024 by beatriz jimenez
Always a good place to find good pieces
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March 2024 by Patricia Agaba
Very courteous and attentive staff
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March 2024 by Nicol Fernández
The experience was incredible ??
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March 2024 by Rachel H
I hadn't been there before today. But on my way home, I decided to stop and I'm so happy I did! This place was amazing, organized and pricing was extremely fair! Clothes for everyone, no matter what your style! You can't just pop in and out though... you'll need at least 45 minutes to browse! I'll definitely be back!
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March 2024 by Olya Olly
It was a frustrating experience. I brought in a bunch of brand new clothes, but they wouldn't accept them in trash bags because they said they tend to break. I assumed they'd transfer them elsewhere for processing, but they literally just moved them a few feet. Instead, they suggested buying their tiny $1 bags. It felt like a big scam. They only take branded items in brand new condition and offer very little for them. I'd recommend just donating the clothes to people who really need them or selling them online. You give them nice clothes, but then they make you do extra work by changing the bag and waiting for an hour to get your cash. Plus, they're reselling your clothes at almost regular store prices. Bad business. At least make the experience for people who donate clothes pleasant, since you’re paying a tiny fraction of the item price for it.