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October 2023 by Chris Eyers
Nice people. Very knowledable and customer driven. They worked hard on my ‘95 940’s heating and cooling system—A/C wasn’t blowing properly and not cold. I learned it’s a tricky system with no parts available. They improved things by getting an better valve open/close combination. They also offered a proper, but custom, repair for a fair price. It was more than I wanted to invest, but was glad for the improvement. Thanks y’all!
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October 2023 by Othin ram
My car driver seat wasn't working, they were able to identify the issue and fixed it. Before to that I went to multiple shops, I wasted my time there. Going forward if I've any issues with my Volvo I'll go to Volvo specialists
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September 2023 by Al B.
I brought my Volvo to see if an intermittent problem could be resolved. As a long time car owner who tends to keep them till the are fully dead I am aware of how difficult it is to identify intermittent problems. I got a phone call the next morning with what I consider an honest appraisal of what the problem may be and the most reasonable approach to a solution. The work was done, the price was very reasonable, and the car was ready on time. The fact that I have had my Volvo serviced here for several years speaks for itself.
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July 2023 by Marissa L.
Service was good, but upon picking up our vehicle, we found the car parked all the way in the front of the business near the street with the the front windows open and keys left on the dash. The person helping us said the car has been out there since they opened in the morning and it was 2pm when we went to pick up. When my husband expressed surprise that this was normal practice for them, they stated they've never had any issue and tell all their customers to remove their valuables...hm what about the valuable car you left open and unlocked with the keys to steal the car in plain view for any passerbyer to see/take?Their business is in a predominantly industrial area by the train tracks, so it wouldn't be hard for someone to take advantage this situation. What makes it even more inappropriate is that because the service was finished closer to the end of the day the day before they offered to leave our keys in the cars tail pipe so we could pick up the car after hours, and we told them we weren't comfortable with that and to please lock up the car so we can pick up the keys from them the next day. This lack of care is really disappointing. We hope the business changes this practice as they do a provide a good service and we'd like to continue to use their service and to hopefully feel safe doing so.
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July 2023 by Iris Liskey
First visit after 33 years with the same Volvo service. Wow! Moises was beyond friendly, knowledgeable, helpful and took his time with a concise explanation. I'm a happy new customer.
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July 2023 by Kyle S
Bring your Volvo to them, trust me. Specially if you have an older model (240, 740, 850, you name it); for anything pre-V70, you won't find better mechanics for these older cars.
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June 2023 by Alex Antonishek
Hands down the best place to take your Volvo for servicing. They kept me updated every step of way regarding my vehicle repairs.Volvo Specialists is a trustworthy and honest shop which is very hard to find in this day and age.Already recommended them to a friend of mine and I definitely will be a returning customer.
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June 2023 by Siobhan Burns
When I decided to buy a Volvo, I searched for a place to that I could trust to service my car and based on the reviews and number of the fact that Volvo Specialists was an established business. I appreciate their expertise and fair pricing.Services: General repairs & maintenance
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March 2023 by Julie C.
I had my Volvo towed here. I was told the engine had a hole in it and any repair would be at least $10,000. The car was 8 years old and I declined their offer to fix. They insisted I tow the car off of their property immediately or face significant storage costs. Two days later they had the car towed to the City of Rockville's abandoned car lot where it was scheduled to be auctioned off.The customer service is awful--Larissa is so rude. Their estimate was unreasonable. I can hardly believe people recommend this place. Bethesda Import Specialists on Butler Road is much better--nicer people, great service. Avoid Volvo Specialists in Rockville. Horrible people.
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March 2023 by Lesley H
I worked in the automotive industry for 10 years. I LOVED my job but, unfortunately the shop I worked for was sold to a new owner.I had another reputable shop in Rockville that I took my Volvo's to that were unable to give me a concrete diagnosis on the problem our car was having.This is the first time I came to this shop. I was referred to them by my employer who used to take their cars about 15 years ago!!Let me tell you...Volvo Specialists are the REAL DEAL!! They gave me a complete diagnosis of my vehicle, the SAME DAY!! Mind you my appointment was the next day!! I was so impressed!The diagnosis fee is fair! I did not mention to them that I worked in the industry, purchased parts, or that I also worked on invoices and estimates.This is the type of mechanic work I want!! I HIGHLY RECOMMEND!! I will definitely be coming back!
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March 2023 by Spence Ball
A very competent and able mechanic. He invited me on to the shop floor to look around under my car. He went a long way towards helping me restore my old Volvo. They have a very nice billing program that let me pick which parts to concentrate on.
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December 2022 by Alyson B.
My husband was having a hard time finding people to work on our '93 Volvo because of its age. After checking a Volvo Facebook page, someone suggested Volvo Specialists. After speaking to Brad on the phone, my husband could tell he didn't consider our Volvo old at all and seemed enthusiastic to work on it. The work was completed in a timely fashion, and the car is running well. The only drawback is coming from Baltimore to get the car worked on, but we will continue to do so in the future because of the workmanship and customer service.Services: Engine repair
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December 2022 by Sharon R.
I'm not sure how many years I've been bringing my vehicles for Brad, Larissa or Mo to take care of them but it's been at least 10. They have provided the best customer service and car care around. They are dependable and affordable. I never feel taken advantage of with the likes of some "shady mechanics". I don't have a Volvo anymore but I have continued to take my vehicles to them for any work I need done.
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November 2022 by Andrew Nicholas
The techs at Volvo Specialists are fantastic, they know the vehicles inside and out. It is wonderful to have mechanics I trust working on my cars!Service: Auto maintenance
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October 2022 by Ginger Moran
I have taken my 2015 Volvo here for years and have found them both personal and professional. They keep excellent records, offer good advice and discuss options honestly. Top quality.Service: Auto maintenance
