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February 2024 by Jacob Merritt
The worst GameStop I’ve ever been to. The only employee in there is the worst. Condescending, rude, unhelpful. World would be a better place without him.
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February 2024 by Stephyn Wood
Stopped in the store to pick up an item I ordered online and when I walked into the store there were no customers and I was not greeted at all by the employee behind the desk. I told him I was there to pick up an order I placed online and he responded in a very rude and condescending tone, “Well what kind of order is it?” I thought I was clear that it was for an item I purchased online to be picked up in store. When I told him further it was an online order he quickly responded and said, “Well I’m going to need to see ID.” in a very rude manner and tone. I already had my ID because I was prepared that I would need to show it to pick up my order. He acted like I was bothering him by coming in to pick up my online order and was taking away from him not doing anything at the moment. This has been a very unpleasant experience and I will not be patronizing this location if this particular employee is there. He should not be working in any customer service position and I strongly hope he will be reprimanded in some way. I felt like I was being a nuisance picking my own order that I paid for and should have been an easy transaction. I see there are other complaints for this same individual and hopefully management or corporate will deal with this individual. I believe his name is Tony. Tall with long pony tail and tattoo on his arm. Please fix this issue because business at this location will suffer even more having an individual with this type of attitude employed.
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February 2024 by Kevin Miller
I will not come to this GameStop again winning that asking for audio video cord for a Playstation 2 they did not have it but that wasn't the issue after that I seen the backbone game player and I wanted to see did it go to Android phones or anything I asked him the girl at the counter she told me she cannot let me see it and told me ask her manager if you notice I'm black and it's cold outside so I got a bunch of clothes on and a hat with a face mask but it's down and she told me no
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December 2023 by INFO MUTT
Not bad the store associate is very loquacious
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November 2023 by Rich Feynman
Always love going here
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October 2023 by Marco Cooper
Tony is very Condescending and should not be working in customer service whatsoever. I hope this guy is not a manager because he is rude I spoke to him as I walked in and the dude looked at me and said nothing. The store was empty and I see why now… totally uncalled for and didn’t even want to help me. I asked him a question and his tone and the way he answered was very disrespectful, the guy acts like he hates his job and if he does he shouldn’t be there plain and simple
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October 2023 by Vlad Gornopolskiy
I cant remember the guys name but i think he was a manager and was the most condescending person. Laughed at my questions. Was rude to other customers. Like come on. Also went there on a tues at 2pm and the place was gated up. No sign. Google said it was open. Maybe he went to grab lunch. But put a sign up that says back in 10 or something. Or just staff the store enough.
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July 2023 by James Rice
Good store great sales staff, just not enough people working at once. Went there to get a PS5, had to wait way to long at checkout. The guy was bussing out people and on the phone helping with another customer Playstation support and all, but there wasn't anyone there to help him (poor guy). He was sweating n all ?? but other than that, good store up to date selection just needs more people in store. Hope next time their fully staffed.
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July 2023 by Darlene Sullivan
They don't have anything new in stock unless you pre-order. I'm not just talking about the popular games, but they still should prepare for those too. I should be able to go in the day a game is released, at opening, and get a copy of a game. If I wanted to order it, I would have! It's ridiculous.
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May 2023 by Mike LArry
This rude cracker Mike or whoever is there today need to be fired he told me can pay him instead of store .
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April 2023 by Queendom
Forget about free event cardsThey going to force you to make a purchaseTo give you thing are free for your game
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March 2023 by mykia gerow
Shopped here a few times. The cashiers/associate's are very knowledgeable and nice.
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March 2023 by Michael Finnerty
Just a bad experience that's all I'm saying.
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January 2023 by Beverly Chapple-Woodard
Had a great time shopping. Will be back. Come here alot.
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December 2022 by Erik
This Scamming ape made me buy a membership lied and told me I would get a discount and when the total was more than it was originally I asked if it could be reversed she said no. prior to this I had refused the membership 3 times. She had glasses and was black and fat you know who you are.