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March 2024 by Christina Williams
The experiences I have had at this Giant have typically been undesirable (moldy fruit, unstocked items, improperly labeled sales) but this one takes the cake. I went in for a quick grocery grab and noticed a sale on an item that I typically buy for my family. Buy one, get one free? Simple enough, right? Not quite. Once I get to self checkout, (which is an absolute joke here at times) I notice the sale is not being honored so I call over the cashier attendant, Graham. I explain to him that the sale is not being honored in the system, but is labeled as so on the item. He goes to check the weekly circular. He does not find it. No problem, surely he could run to the back or have another employee check that out for me, as it’s a store discrepancy. Nope. He asks me to do it. No worries, I’d like the deal, so I excuse myself from the register, taking my items (excuse me ATTEMPTING to take my items) with me as not to hold up self check out. He then tells me that I’m not allowed to take my groceries with me to check the price. Like what? What sense does that make? He wanted me to leave all of my unpurchased items at a register that other customers could be using. I told him I’ve been walking around with the same groceries why do I need to leave them to go check a price. Should I leave my purse too? My keys? Literally made ZERO sense. So I tell him, if I’m going to walk back here to check a price for YOU, I’m going to take my groceries. I do just that. As I’m walking to the back to check and take a picture of the price for verification, I see the security guard hanging around where I am. If you know anything about this Giant and that security guard (the old Caucasian one with that hat) you know he doesn’t move a solitary muscle from that front door. So I already knew why he was back there. When I confronted him and told him he does not have to watch me in the store to take a darn picture, he acted dumbfounded like he ddnt know what I was talking about. I told him do not act like the cashier ddnt send you on a mission to watch the black lady shop. Like if you’re going to move foul, at least stand on your square and own up to it. So I’m back up at the front because in spite of all of this, I still want my groceries. Now, I’m being asked by some other lady that works there what seems to be the problem. I explain the issue to her, and though she checked me out at customer service, offered NO apology for the store’s deplorable behavior and pathetic attempt to profile. I was almost home when I decided to return all of my groceries. I went back and returned all of my groceries, dealing with the same woman and then again, no apology for the store’s poor customer service. Shout out to the other security guard who apologized to me, but I told her she did not have to apologize for behavior she wasn’t a part of. That other security guard though (and he’s lucky I don’t know his name, but I’ll find it out) he needs to GO. This was not my first encounter with him. I came in before to exchange some nasty rotten berries, cleared it with the customer service rep, only for him to follow me out of the store and ask what I was doing. Not once did he ask anyone at the customer service desk what was going on. But had the unmitigated gall to follow me out of the store. I’m thoroughly disappointed and will also be filing a complaint with corporate. This was a disgusting way to treat someone who shops here pretty often, even with the abysmal quality of fresh produce options. You would think that someone letting you know there is an error in the system on a certain item would prompt the store to update it in their system so it doesn’t happen again, thank you for pointing it out, and making it their business to ensure you have what you need. Nah, they just treat you like you’re a criminal for trying to do the right thing. Never again will this store have my business, and I IMPLORE you to shop elsewhere.
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March 2024 by Randy bingamon
Well stocked and organized and the employees are very knowledgeable and knowledgeable where to tell you to go to get what you are looking for.
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March 2024 by C A
Clean store & friendly employees.
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March 2024 by Angel Kakes
Great grocery pick up
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February 2024 by Caroline B
Cashiers are always unfriendly. Prefer to shop at weis. Very disappointed how the cashiers act towards their customers.
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January 2024 by Pauline Williams
Giant are great a nice area to shop
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January 2024 by Monet Mo
Seafood sales okay
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January 2024 by Angela Leach
Very clean store
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January 2024 by Michael K Shipley
Fast checkout
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December 2023 by Starr
The slef check out are closed in the morning and they only had one cashier working but she was really fast at getting everyone through the line and very sweet n friendly. There prices are higher than Aldi and Walmart but there fuits and produce is always fresh and tasty . They do have good sales most of the time. They carry a ton more items than the other stores and are rarely ever out of stock of an item. It would be helpful if the customer service desk was open in the morning so I didn't have to go to 2 places. Other than a few small things I do love shopping there it's never overly crowded where you can't get down the aisle and I don't have to wait in line for 20 mins to 45 mins.at Walmart.
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December 2023 by Troy Cooper
Whenever I need to find turkey wings Giants always have them.
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December 2023 by Amelia
Do not expect a comfortable shopping experience. Why am i followed and targeted as a potential shop lifter? I went to the pharmacy to pick up my prescription and was followed by security and watched for the 15 minutes the pharmacy takes to ring 1 customer up. Only reason i went to this location was for my medication. It's gotten ridiculous how creepy it is to go straight to the pharmacy and be followed and stared at when i regularly go here.
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December 2023 by Kelly
They always have what I'm looking for. They're a little pricey though, so take advantage of the sales and the Giant discount card?
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December 2023 by Bill Donnell
Again another place, I don't like goin too, Tooo crowded , and they them stupid self checkout things,,, and it's like goin into a maze with absolutely nooo room... NOPE !!!
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December 2023 by Melvin “Real man 69” Baker
They all right fast service and nice cashiers more respectable
