Walgreens offers a mixed experience, particularly in its pharmacy services. The Rosedale location on Philadelphia Rd. is praised for its reliability and efficient service, with long-time customers expressing satisfaction and noting the availability of delivery. However, the Carroll Island Rd. location received criticism for long wait times on the phone, incorrect medication deliveries, and inconsistent drive-through hours. Customers have observed that while they can usually find what they need, the staff often appears unmotivated, leading to delays, especially at the photo counter and prescription lines. Despite these challenges, there are reports of helpful staff members, such as one described as extremely pleasant during a busy time. Overall, while some locations have room for improvement, the pharmacy service at Walgreens can be dependable for those willing to navigate longer waits.
Ms.Damie the pharmacy tech was absolutely amazing! Friendly professional and very informative! Thank you so much for a great experience picking up my meds Damie!
June 2024
Expensive...ib profren was $20.00 for 500. I pay $13.00 for 1200 @Sam's.
September 2022
They always have what I need, but the staff is not motivated. They walk around with a humdrum attitude. You’ll wait forever for someone at photo. The prescription line is always long. I go here because this is where my ins says I have to go to maximize my benefit. I’d rather go elsewhere.