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August 2023 by skyler k.
Need self check out need self check out need self check out need self check out need self check out if you wanna wait 1hr in line to check out just hand full of items
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August 2023 by Lisa K.
you have an employee that cleans up the parking lot at night? Not the wonderful Rob but an overweight, white guy on more than one occasion late at night I've seen him carry out merchandise from the store and put it in his truck at around 12 midnight to 1 o'clock! Always ducking and weaving. He brings a lot of attention to himself as an idiot.
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January 2023 by Peppie C.
This is the worst Walmart I've ever been to. Twice I've purchased from the online and the product was sold by a 3rd party seller. Both times I tried to return each item and both times they told me that their system was down therefore I had to find another store or ship it myself. They offer me no help as to where the nearest store was nothing but stares. I hate going to Walmart from now on I'm shopping at Target
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November 2022 by Kelvin J.
This is hands down 1 of the worst Walmarts in the Baltimore area. Their money order machine is constantly down, they constantly have long lines at checkout due to slow cashiers (most of the time), the shelves in the aisles are either half stocked or not at all. Ask one of the staff where an item is, they look around like they're lost and reply, "I don't know" versus ,"let me find someone who works in that department, to help". They honestly need to install self checkout because this location is a Super Center and can support 2 self checkout points.
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July 2022 by Carolyn D.
I placed a delivery order to be delivered between 1 PM and 2 PM it is now 1039 and I still have not received my order I called the store and you can never get an answer you call the customer service number and they are not helpful at all they think giving me $15 off your next order is going to help when yet you have not receive the order that you already placed when if I knew I would not received my order I could've used Instacart and had my order within two hours I placed my order while I was out of town in Chicago thinking by time I get home my groceries would have been delivered but that was not the case instead I'm home with no groceries and you have to wait for a refund to come see your card so I can than actually go buy groceries. This is unacceptable and if you can't handle the load of deliveries than maybe they should not do them
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June 2022 by Jackie S.
Hire more people. Open all of the cash registers. Put experienced people on the registers. These lines are RIDICULOUS.
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April 2022 by S W.
I have sent corporate two lengthy emails talking about everything from mind blowing disorganization to pathetic customer service. This is the worst Walmart I've EVER been to. Shelves are half stocked IF that. Hang tags are empty or they've got the wrong product on them. Associates are standing around either talking and laughing or they're checking you out while they're on their phone and they don't speak to you much less make eye contact. Each time I've been there they have one, lengthy check out line open. Honestly? There really isn't one positive attribute about this store come to think of it.
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November 2021 by Vicky D.
I have made a purchase online from this location. The delivery address zip code is incorrect. I have been trying to correct this for 2 days and no one will help fix this problem. Therefor my package keeps being delayed and not delivered. As a customer this is very poor customer service and no one who makes a purchase should ever have this much trouble correcting a issue,
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August 2021 by Destiny Love
Always busy!! Great food selection!! The store is evolving everyday! The staff is always great with me. There stock is always full when I go. Ill shop this Walmart before Dundalk or Caroll Island!!
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August 2021 by Rob Stuart
lines wrapped round the whole stole theres 20 registers and always only 2 cashiers all the money they make u would think it would b better service
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August 2021 by Karen J.
Never stocked, disorganized, always long checkout lines. Customer service throughout the store needs a lot of work.
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July 2021 by Lynda Hoke
Worst customer service ever by the manager of the store. My boyfriend asked her for help and she walks away with her hands up in the air saying she can’t stop right now ! A good manager would NEVER do that . Walmart you need to get a new manager if you want stars to go up to a five star. Whatever happened to good customers service. I work in the same business so I know how to treat people with the respect they deserve.
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July 2021 by Mahmoud E.
horrible service. very bad employees. employees are rude and very disrespectful NEVER EVER GOING THERE EVER AGAIN.
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June 2021 by tommy b
The store was crowded with unnecessary long lines going all the way back into the clothing section. I usually don't go to that particular Walmart just because of this reason. That place is always crowded because they only open up 4 lines. People were getting impatient and leaving their carts full of food where they were and walking out. I see that a lot here.
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June 2021 by Angie Hart
I like this Walmart a lot but they have a serious problem with thinking GOOD people are stealing or being deceitful. I would suggest getting to know your customers otherwise I'll be going elsewhere.