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March 2023 by Christian Flores
The worst place ever they practically robbed me there
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February 2023 by Felicia “Felice” Mcintosh
I used to shop at George Town Jewelry on a regular. I have spent thousands of dollars there. Not to mention getting them to replace my iPhone screen every time I broke it. Back in September 2021 I purchased a temporary wedding band for my husband who lost his. After a while the $300 band turned colors so we attempted to return/replace the band thinking we would get store credit or a discount. the Manager/Owner acknowledged that I purchased the ring from them but he informed me that he could not replace it. His reason was that it was beat up. Cleary you can see that the ring had faded over time. He also informed me that I could purchase another band for additional money but no store credit or discount. I walked out of the store with a faded ring and no resolution. I will never shop at this place again.
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February 2023 by TERRY REYNOLDS
Experience was nice and cool don't have any problems!
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September 2022 by Ashley Sherrod
This place is a scam just like Fast Fix. Item broke less than a week later. He promised to fix it if it broke again, it did and he said he doesn’t guarantee the work. Smh. Avoid this place.
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March 2022 by Patricia PatriciaH
Good place to have clocks and watches fixed.
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August 2021 by LaShawn Rhyne
I am a long shopper of Georgetown jewelers. I remember when the shop was actually in Georgetown. Always quality and great service.
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July 2021 by Evangeline C.
Paid $116 to get a necklace and earring fixed. I fell asleep and with the necklace from wires hanging out and chain popped again a few days later. Terrible customer service and overall service. Please save your money, time, and jewelry and GO ELSEWHERE!!!
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May 2021 by Charles S.
Please DO NOT, DO NOT take your jewelry there, THIS IS A SHADY, VERY SHADY place. I had a crown and stem replaced, for $90 fricking dollars. I went to pick it up, now the hands do not turn AT ALL. I told the guy it was working when the stem and crown came out. He claims they just replaced the items and did not even look to see if the hands were moving, which they are not. I was told I could leave it and they will see what's wrong with it, the thing is YOU SHOULD HAVE TROUBLESHOOTED It WHEN YOU PUT THE CROWN AND STEM back in and see if it was working properly THEN, now on the day the customer comes in to pick it up. Very poor customer service. Buyer BE AWARE!!!!!!!
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April 2021 by Wasif Ali
In my recent experience the place is amazing, the staff is efficient and very firendly. Not only was my watch fixed flawlessly but also i was given fair prices. Extremely satisfied with their services. If you need a watch or a phone or jewellery repair, i suggest you take your precious items there only.
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April 2021 by Janet Overton Adams, Samson Properties
'If you value your jewlery you better listen and listen very well 'don't take youtr valueables here.... I had a watch band repalace poor quality I was give for my husband's watch.... I just had my phone batter replaced on today and mine you I brought my replacement battery with me so all that they had to do was to unscrew the screws and take out the old and pop in the new one and guess what.... first they said "$60.00 then I said for what? then he said no $50.00 and I said "I am not giving you $50 when you are just unsrewing and rescrewing and then he said " ok, $45. I went with that just because I really needed my phone that day.... I made it home with my phone and guess what.... 'IT IS NOT WORKING AT ALL... IT LIKE THE SENSOR OR SOMETHING IS NOT CONNECTED.... I TRIED CALLING THEM BACK FOR OF COURSE THE STRORE IS CLOSED FOR THE DAY.....YOU WILL OR SHOULD I SAY THAT YOU JUST MAYBE SORRY IF YOU GO HERE.... DO YOURSELF A FAVOR AND FIND SOME PLACE ELSE!!!
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April 2020 by yvette elder
WooHoo! As good as it gets!If you are looking for a Jeweler to size your watches, George Town Jewelers is the place.. Their Prices are reasonable and NOW, under new management, Asif Ali the owner is very knowledgeable and explained how to care for my investments. Mr. Ali sized all 8 of my watches in a matter of minutes and he was sure to check the fit on each watch. It was quite obvious he cared about his customers and I will be returning with more business for George Town Jewelers! Thanks.
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April 2020 by Eric Coates
Ali was great. I always get my watches fixed or fitted there. I came in today with a 22k popcorn gold necklace that had broken. Not only did Ali fix it at a price that I couldn't refuse, he fixed it in under a hour. There is no jewelry store in Waldorf Maryland I would prefer over Georgetown Jewelers.
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April 2020 by Michael Bailey (Mykey)
I went to them for 2 watch cleanings and fixes. One a Marc Ecko gold plated watch and a small older Tag Heuer . I have been waiting for my watches to return to me and still haven't gotten them back yet or a notification. I'm disappointed at the level of service and that I haven't been contacted or notified of my watches.
