Azar Eye Institute

Family Practice
Hours: Azar Eye Institute has received mixed reviews from patients. Many have praised the caring and compassionate staff, particularly Dr. Filipov, who is recognized for his thoroughness and understanding approach to treatment. Patients who have undergone cataract surgery have specifically noted the quality of care provided. However, there are notable concerns about the overall experience at the institute. Some patients reported long wait times, with appointments taking upwards of three hours and a confusing check-in process. The optical department has received varied experiences, with some staff being described as rude while others were friendly and helpful. While the institute has been a long-time provider of eye care services, patients feel that improvements in scheduling, accessibility, and staff training are necessary to enhance the overall patient experience. Despite these challenges, many still find value in the care they receive from individual practitioners at Azar Eye Institute. The institute is praised for its friendly staff, who are always happy to see patients, and the doctor's clear explanations and willingness to answer questions. The office is described as clean, although the wait can be long due to the staff's busyness. Patients wish the institute worked with more insurances, but they offer discounts for out-of-pocket payments. The checkout process has been identified as an area for improvement, with patients reporting difficulties in obtaining their new prescriptions. The staff has been described as lazy, as they often direct patients to find their prescriptions themselves instead of providing the information directly. However, the overall experience at Azar Eye Institute is still appreciated, with patients expressing gratitude for the care they receive from the doctors, particularly Dr. Gallagher, who has provided hope and peace of mind to patients.

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1. Salisbury, Maryland