-
August 2023 by Ivaylo Angelov Realtor
Great quick experience.
-
July 2023 by Michelle Ortega
Worst Bank of America ever.
-
December 2022 by Carson Wilson
So just started banking with Bank of America and honestly don't know how long I will be. The bank company itself hasn't gave me any issues but the employees that work at this perticular branch need a refresher course on what their jobs are and how to deal with customers. The woman my husband dealt with was very very rude !! Completely profiled him , assumed because he looked a certain way that he didn't have an account with them. My husband works hard and stops at his bank after work , so because he is in dirty works clothes that means he's not your type of customer. Shame on her and I doubt i.will hear from anybody but if so I will update this.
-
November 2022 by Rene L.
My son and I were there the other day to take my name off his account now that he is 18. Ashlyn was amazing! She took the time to answer his questions about building credit. And helped us with what he needed!
-
July 2022 by Raja Hayajneh
Excellent service. Assel and Payton are very kind, friendly and helpful. I wish I can clone them.
-
June 2022 by Hillegonda Hartley
Don't understand why this location does not have a higher review score. Specifically compared to the branches in the DC area, they treat you here as royalty. Needed a larger amount of cash which was no problem and the employees were very friendly, helpful and concerned for me walking out with the cash.
-
December 2021 by Paul Longaker
always great service and friendly staff
-
June 2021 by eddy 2x
Close my dad account for no reason or without telling him and his credit score went down 67pt.When I go in and ask for help they just gave me a number to call that is a robot that just told me that the account is closed and hang-up. Couldn't even talk to a real person.When you go in there they will try and get u out has fast has they can without even helping you like they don't want you there.Worse costomer service.
-
March 2021 by Treshon Nixon
Awesome
-
July 2020 by Garry Cherricks
Bad service...no drive thru window open... I do not use ATM's. They should reopen drive thru window... Not feasible to always get out of the car and go inside. Moving my accounts to another bank
-
July 2020 by Y B
A little busy, and they could do with a couple more staff, but looks like they are doing the best they can with number of employees they have.
-
June 2020 by MsAries
Service can be better. The tall white Lady who is the branch manager doesn’t genuinely care about the bank’s customer and clients. Had an issue cashing a Check and she was not willing to assist properly
-
January 2020 by Zara Naseem
They always have long lines and not enough staff.
-
July 2019 by Madison Ardis
I just did open a bank account with them & every single person i've talked to at both branches have been nothing but so nice & SO helpful!!! Especially at this branch, I can't remember her name, and i assume she's a manager.... her desk is the one closest to the counters, ANYWAYSSSS, once she saw how long the line was she walked right over & kindly started helping everyone & next thing you know it, everyone got what they needed done, everyone was happy, and the line was hardly a line anymore!! She's SO sweet & SO helpful! she helped me with things i didn't even know to ask about :) so thank you & im so glad i chose to go with BOA!
-
May 2019 by Mohadev Saha
Employees are very nice but I have to agree with other reviews there ATM machine needs to be upgrade because it's slow and falling apart.
