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October 2023 by dale thomas
** HANDS DOWN **Three moves in the last eight months and this company and it’s movers are THE BEST we have ever had! Professional, incredible service, put furniture only where you want it. Brought two trucks to move us from a large storage unit just in case! Priced at or below everyone else and awesome communication! Family owned and it SURE Shows.Thank you for a Great, Stress Free day?
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August 2023 by Photofinnish
I give this company 5 stars all the way! As a person who had only moved twice before and had no idea what I was doing, they made it super easy and definitely worth the money. They were responsive and knowledgeable when I called, and when they came out for the estimate. They were cheaper than the other movers I checked into and arrived axactly at the time they said they would. Their three man team was very professional and very respectful of my belongings and my new construction home (covering the carpet, etc.) They were also done in less time than the estimate. I would highly recommend them. This was some of the best money I've ever spent.
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May 2023 by Robert Ponik
We used Bates to move my Mother In Law from MD to Jacksonville. They were very responsive and did a remote estimate since they could not go onsite. Their quote was accurate and 1/2 what others wanted (including the POD option).The office kept us informed every step of the way and the movers were efficient and professional. They even made 2 stops to place things in her new apartment so we did not have to move them later.I would highly recommend them!Bob Ponik
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March 2023 by Luke M.
Great service, great price. 1/3 the price of 2 Men and Truck, while being more polite and more timely. Moved my Mom into assisted living. They had an "opening" so we needed to move ahead quirkily. It was, just a few items. Movers were fast, nice, and efficient. Infesting I work for Bates, when I was 16, 50 years ago.
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January 2023 by Cliff Shockley
They were able to help out with a office furniture move up stairs the same day I called. Extremely friendly and professional. Highly recommended!
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September 2022 by Jane G.
I can't say enough about Bates! Not only did all of our belongings arrive in excellent condition it was done professionally and with friendly, hardworking men! We hit a snag moving in as the owners did not leave until 4:00..... that didn't stop Bates!! They moved us in even though it would be a 12 hour day for them! At 7:30 we had pizza and a few laughs! Highly recommend Bates and the crew who did such a fantastic job for us!!!
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September 2022 by B H.
Bates Moving and Storage has outstanding service! They are timely, careful, considerate, helpful, and more. From beginning to end, the entire business was great. I couldn't ask for a better mover.
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May 2022 by Patricia Martin
Bates moved me here to Ohio from Delaware 6 months ago. I should have written a review before this, but ... stuff happens. This is the best company for moving that I have ever experienced. And I've moved A LOT. The entire crew - office, driver, loaders - treated me and my property with the utmost respect. Thank you, thank you, thank you.
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October 2020 by cristina charlebois
Super friendly owners
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September 2020 by Susan Walter
I needed only boxes. Bates had them when so many others didn't have size. From Carolyn who took my call to the three other employees who were there and assisted me when I went to pick them up, I felt like I was their only concern. They were so friendly and helpful. I would definitely refer any family or friends to them for any moving or storage needs.
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August 2020 by joe defazio
They arrived exactly as promised and scheduled. And they were fantastic. They managed to fit everything into 2 containers as I hoped. Did an excellent job. Very polite and efficient hard workers. Great hard working crew. The best moving crew I have ever experienced. And I have moved many, way too many, times.
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August 2020 by Kaye Norenberg
Bates moved our belongings into their storage and then to our new home two months later. Everything arrived in great shape.
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June 2020 by Allison Sheridan
I could not be happier with my experience with Bates Moving & Storage. I used their services several years ago and when I contacted them for a second move, they exceeded expectations. The entire team was professional, helpful and communicated every detail regarding the move of my furniture. The team took amazing care of my furniture and were a delight to have in my home. I would absolutely recommend them to anyone who wants a fantastic and easy moving experience. Thank you for everything!
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June 2020 by Richard Grinnell
We contacted Bates to handle our move because we had heard good things about the company. We are so happy we did. They arrived to pickup our household items on time and the driver was very helpful and professional. Once loaded they stored our items for us as our new house wasn’t ready. When we closed we again contacted Bates to deliver our stuff. Again, they arrived on time with a crew of folks to unload and place our items where we wanted them. They were very patient with us as my wife changed her mind a couple of times. All in all, a great experience. I highly recommend you talk to them. Ask for Jenny, she is our favorite employee and helped us with a lot of information.
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June 2020 by Georgia Martin
Bates accepted and stored online furniture purchases for my new out of town condo for 6 months. They kept me informed with each receipt, and rejected goods that arrived damaged. They delivered the furniture within a week of my request when the place was finally ready. I couldn't have asked for a better system.