-
January 2024 by Robert Anderson
Very professional and friendly employees.Dawn, the Owner, is usually at the business.Dawn is always helpful. I have gone to Burnett White for all of my auto service needs and tires for over 3 years. They are an excellent business.
-
January 2024 by K9 Heeling
Roughly 4 years ago, this crew helped me do an overhaul of wheels and suspension on my pick up truck. It was an excellent process and excellent work and I’m super happy with it still to this day.Good work, honest people. Highly recommend….
-
January 2024 by Kristina Bevenour
Highly recommended! I’ve had a flat tire twice and each time, Burnett White made the process seamless. They came out to my house took the tire off, and brought a replacement back and installed it. The prices are reasonable and the employees are incredible. This time, Tommy came to do the job and even took the time to show our kids how to jack the car up and let them all take a turn to try the jack. Tommy turned a bad situation into a great one! ??????
-
January 2024 by Douglas Colonna
The whole staff was simply excellent!!! Great service and quality of work. Just sitting waiting for my car to be completed, you can feel the good positive vibes in how Dawn runs her business and to which surely rubs off onto her staff. The awesome lady Lee went out of her way to solve a problem with my car. Kudos! Love the cats mingling around also.
-
December 2023 by Danielle Barnabei
This was my first time working with Burnett White. I was given their name by a couple people, and I was amazed with the service they provided. They did exactly what they said they were going to do and for the price they quoted, and they did an excellent job. They made it beyond convenient for me. They have my business from here on out.
-
December 2023 by Gary Teter
Had a slow leak in 1 of my tires and a small slice in the sidewall where I hit a curb months before. Called around and got prices. They were cheaper than anyone else, and had it in stock. They told me to bring the car in after lunch, which I did. After being there about 15 minutes the gentleman came over and handed me a small screw and told me it was causing the leak, and I didn't need a new tire. I can't thank them enough for their honesty. All their counter employees seemed to be courteous and experienced. This is the way customer service used to be.
-
December 2023 by Karen Elliott
Came in very stressed over just a flat tire. Warm welcome from Donte and I so appreciated his kindness. Less than 30 minutes I was back on the road. Very reasonable prices too! Highly recommend
-
December 2023 by nancy davies
I was looking for a good quality tire and a softer ride and Burnett White delivered! They are a great company and an important part of our Salisbury business community! Support Local!
-
November 2023 by Bob Boettger
Needed 4 new tires. Called Friday afternoon and had 4 new tires and on the road by 9:30 the next morning. Since I have been dealing with Burnett- White I have always been completely satisfied and will not go anywhere else for my tire needs. Great job again! Thanks
-
November 2023 by Calvin Sampson
I was ecstatic about how Dante took care of my phone call. My son was on the side of the road with a blowout tire, and his wife and two kids needed assistance immediately. And Dante took care of everything. They got the tire change, and they’re on their way. Matt, the service driver, an A+, was excellent at helping my son. I can’t thank them enough.Service: Auto tire replacement
-
October 2023 by Jamie Rice
Second time there and service was impeccable. Shout out to the black gentleman (didn't catch his name, sorry!) who works at the counter is very knowledgeable, friendly and a pleasure to deal with. The first time I went there he went above and beyond helping me.
-
October 2023 by jhrynko “The roaming trucker”
Guys here are helpful, and take good care of their customers. They could have taken full advantage of the situation I had with my Ram, but didn't. Anytime I'm in the area if I have a tire issue, they will have my business.
-
October 2023 by mr sweetiepie
It was business as usual at Burnett White Tire Pros today! And that's a good thing! Dawn and the gang were fast, knowledgeable, friendly, and welcoming! Just what I've been used to for many years of service. They aren't called tire pros for nothing! Thank you!!!
-
October 2023 by Leul Cosentino
After what was already a bad day plus car problems I took my car over to Burnett-white Tire Pros for tire rotation and to fix whatever start-up issues I was having. I got there and a receptionist helped me right away. It was the owner lady's birthday so I was offered some tiramisu and it started to feel like the day was starting to get better until I was told I needed a new alternator and starter. This is when things started getting worse. From what basic understanding I had of cars it didn't make sense that I needed those parts replaced when I had jump-started the car twice that day hours apart and driven it well over 30 mins after someone charged my battery for 1 minute, after having problems starting it up on its own. I figured my battery was not good anymore but I knew I could have been wrong because I was not a mechanic. So, when I was told they had to change those parts I started asking questions to better understand what the issue was. The receptionist told me to come around to the car and they'll try to start it again so I can see for myself. I went over and there was corrosion on the battery terminal so they cleaned it and I stood by my car watching. All of a sudden the owner lady came over and told me to get away from the car because the customer couldn't be in the work area. She was snappy and had an attitude but I understood it was a work environment so I moved away and watched from a distance. The car started up fine when they jumped it so the alternator and starter seem to be working after charging the battery for no more than a minute. I figured it might not be long term but I was glad that it worked because my day was already bad enough. I was ready to go to the front and pay for their services at that point but the owner lady started going off about if I was going to at least pay the mechanic and she definitely had an attitude this time. I saw that I was no longer wanted there so I gave the mechanic $6 because that was all the cash I had on me but I wish I had more to give. IDK if she thought I was trying to leave without paying or because I questioned them about replacing parts I had gotten not too long ago. My car now starts up fine without a jump so the corrosion must have been the problem. In the end, I left with my day worse than when I had gotten there because of the attitude I got for asking questions. So, thank you for your help, and happy birthday but go ahead and delete my information off of your server because I will never be coming back there!Service: Auto engine diagnostic
-
October 2023 by Daniel DeWeerdt
I recommended this place to my brother and they made me look like an idiot. They put the wrong tires on my brothers car and then yelled at him like it was his fault. Who just randomly puts any brand tires on a car without asking what tires they want. When he called to book the appointment he told them it was the tirerack tires that were shipped there. They also said “you don’t need an alignment, so we won’t charge you” and then charged him anyway. The owner is the owner and can do what ever she wants, but word like this gets around. I won’t recommend this place ever again and look like an idiot.Service: Tires
