Dover Pools is known for its helpful, friendly, and professional staff who provide outstanding customer service. Customers appreciate the detailed explanations and demonstrations regarding pool maintenance and chemical needs. Many visit regularly for water checks and feel a sense of family within the store. Experiences with purchasing, installing, and maintaining pools are described as the best. While some mention that prices can be high, they still choose Dover Pools for their needs, indicating strong trust in the services offered.
Staff knew exactly what I needed and even gave me instructions on how to install the part I bought from them. Highly recommend!
January 2026
Always stocks what I need for the hottub. Friendly and knowledgeable staff.
January 2026
Super-friendly and super-knowledgeable! Made the hot tub buying experience low stress. And have been there for ongoing support and guidance. Chris, Candace, and Dorian (Salisbury location) are terrific!
