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January 2024 by Alishia Tate
Joshua greeted me with a smile, and was very positive and had a professional attitude!! Loved every bit!
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June 2023 by Janet Brummell
The staff is always friendly and willing to help. Fast service.
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May 2023 by chadlove5
DRIVER Delivered 8 dollar package,red head driver took photos of me without my PERMISSION. THIS CAN CREATE IDENITY THEIFT. ITS NOT LEGAL TO TAKE PICTURES OF PEOPLE WITHOUT THEIR PERMISSION.Will call office ,FedEx knows better.
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March 2023 by Allen McKay
Lady neglected to tell me if I don’t change the color it will always print in color, charging me 68 cents per instead of 14.I told her I would come back but she already scanned my label and said that it would void my label. So I was forced to pay instead of being allowed to print everything out at work.UPS doesn’t charge. They print your labels for free. No BS
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March 2023 by Katie Parr
Customer service needs a little bit of work. When I needed copier help I went up to the desk (no line) and no one looked at me until I said something and were reluctant to pause their conversation. When the copier ran out of toner and printed my print incorrectly they said the would print one from the back and then forgot about me, so I printed it again on another machine and left. No one noticed.
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February 2023 by Ken Briggs
WARNING The copiers will not read a typical flash drive. Because of this you take the drive to the counter and they charge you a surcharge. So printing at the counter is 12 times the fee at the copier. The workers their are aware of this and conduct themselves as "business as normal"
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January 2023 by VictorDaVictor
I just wanna thank God in Jesus name for him the spirit and his people.For God knows and can make anything happen thank you father.I love you so much.I will grow with you.Thank you for being patient with me.
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October 2022 by William Smith
Incompetent clods damaged my package and offer no help at all.
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July 2022 by Raja Hayajneh
Excellent service. Joshua and Georgette are AWESOME!
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January 2022 by __
I came to print some documents and was having an acceptable experience until the man who was helping me asked if I would like to fill out a survey about my experience. I said ok. He then took my phone and filled out the entire survey, gave himself the highest ratings, and submitted it without my approval. I did not even give him permission to TOUCH my phone let alone inaccurately fill out an entire survey. This behavior was totally unacceptable.
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November 2021 by John Collier
I have spent the past 3 hours trying to find someone to help me electronically sign for a package or print a door tag, and have still yet to find someone willing to do anything more than give another phone number to call. I will NEVER use FedEx again as long as I live. Id walk across the country barefoot to pick up a package, before I Fed Ex got any more of my money.
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December 2020 by Kent Sinkiewicz
I recently needed an irregular and oversized item shipped. Penny Cullen and team went above and beyond to maximize the items protection while saving me $160.00 in shipping charges. You don't find many businesses these days who will work so hard to save their customers money this way. They have made a customer for life in me. I recommend using them with absolutely no reservations.
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November 2020 by Kent S.
I recently needed an irregular and oversized item shipped. Penny Cullen and team went above and beyond to maximize the items protection while saving me $160.00 in shipping charges. You don't find many businesses these days who will work so hard to save their customers money this way. They have made a customer for life in me. I recommend using them with absolutely no reservations.
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May 2020 by Roderick T.
Today, there is a gentleman working alone in this location today. I witnessed him being extremely rude and unaccommodating to 4 customers, in the 10 minutes that I was present at this store. He was not so rude to me but, insistent that I take my package "down the street," rather than utilize their service, due to the cost. I told him that o didn't mind and that it was my choice to spend my money. With other customers, he chastised and criticized them. This is the first I've witnessed such behavior at this or any other FedEx location. That associate should go home and hit the reset button on his day.
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April 2020 by Katy Charnick
Our business works with FedEx office at the Salisbury branch mutilple times a week and we have nothing but wonderful things to say about their customer service. They are fast and produce a wonderful product. We recently used them to buy a new table cloth with our business logo for events and it turned out beautifully. The entire staff is amazing!!! Will always do business with them!!!
