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March 2024 by Terrie Stevenson
Brian was awesome. Got in and out in no time. Great service
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October 2023 by Matt Auchey
Never a bad experience at this location. So fast and the gentleman are always pleasant.
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July 2023 by Dawn Davis
I went to Grease Monely to get my company car's old changed. The guys were quick and very friendly. This was my second trip here and very pleased with their efficiency.
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July 2023 by SlugHunter20
Service was very fast. Oil was not cheap.
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April 2023 by Bryan Ferguson
They were very professional and provided me with a full detailed description of everything that was happening to my car at time of service. Prices were reasonable and Josh the manager was very helpful.Services: Transmission
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April 2023 by J Michael Galway
We drove our vehicle into the Grease Monkey shop for an oil change. After shearing off a couple bolts and changing a couple of sensors, Grease Monkey employees called us and told us they had finished with our car. They then proceeded to "push" our car across the street to the Firestone store for a front wheel alignment. The operative word is, "PUSH." The car engine never started again, and Grease Monkey denied any knowledge of the engine failing and never admitted pushing the car across the street. I will gladly do everything possible to discourage everyone and anyone from taking their business to this shop. These people are absolute crooks!
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April 2023 by J Michael G.
Potential customers beware! We drove our vehicle into the Grease Monkey shop for an oil change. After shearing off a couple bolts, and changing a couple of sensors, Grease Monkey employees called us and told us they had finished with our car. They then proceeded to "push" our car across the street to the Firestone store for a front wheel alignment. The operative word is, "PUSH." The car engine never started again, and Grease Monkey denied any knowledge of the engine failing and never admitted pushing the car across the street. I will gladly do everything possible to discourage everyone and anyone from taking their business to this shop. These people are absolute crooks!
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March 2023 by Devin Angelonga
TIME AND TIME AGAIN, THIS IS THE BEST PLACE ON THE EASTERN SHORE FOR A ROUTINE OIL CHANGE. BEEN GOING HERE SINCE 2012! IN AND OUT GREAT SERVICE! I LITERALLY PULLED IN AT 1:45pm TRUCK WAS DONE BEFORE 2Pm! NO APPOINTMENT NEEDED! THANK YOU GUYS!Service: Oil change
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March 2023 by Fredy Mujica
Excellent service, reasonable price and friendly staff. Flexible and convenient hours .
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March 2023 by Stephanie Arroyo
Love this place they take good care of my fleet when I can get my vans and trucks there thanks greese monkey
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February 2023 by Everett S.
I took my car for a routine oil change only to find out two weeks later that the oil pan was stripped and leaking oil. After a full month of trying to get this resolved I was told they are not responsible. If you value your money I would not take my car here because when they make a mistake they will not stand behind their work and the cost of the repairs will be on you. Terrible ownership and pride in workmanship.
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February 2023 by Tony Evans
I have been going to this business since I moved to Salisbury more than 3 years ago. Use to be a friendly staff and someplace I trusted, but not anymore. The last few times have been very disappointing. They no longer let you know about any of your fluids or if they need changing, no recommendation. They have checked or completed on my receipt for several things I went in there for. I knew I needed a taillight bulb, a new belt, and wipers. Was never checked or asked about. What has happened to this place?. Going to say me and my family will be going somewhere else in the near future.Service: Oil change
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October 2022 by Ginny Poorman
I recently moved here and was nervous about finding a new place. At the recommendation of NAPA auto parts I went to grease monkey and was so surprised! Everyone was SO nice, service was extremely fast and they even changed my headlight bulbs for me (I brought them) really positive experience and I’m so thankful they’re not crooksService: Oil change
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September 2022 by KLL
My family has been going to this location for over a decade. I recently got my oil changed and everyone was incredibly professional/nice - no problems. They were super fast and even gave me a discount bc I’m going into nursing. I was genuinely blown and thankful for the discount.However!!!They were going to charge me almost $200 for *ONLY* *ONE* set of break pads. That’s it. Not more than one or any other work to my truck, just one set. Break pads alone are roughly $70… I’m speechless and will no longer be going to this location ever again, unfortunately.Services: Oil change
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September 2022 by Maria Young
Horrible experience. Will never go back again. I had my oil changed on 8/01/2022, a few days later took my car to my mechanic for a leak. The mechanic found that my oil plug drain was damaged along with my oil pan, and asked me if I had my oil changed recently, which I replied yes. The mechanic told me that they damaged my car. We contacted Grease Monkey, they said they would fix it. Being that they damaged my car the first time, and let me drive off the lot without telling me it was damaged, I wasn't confident in letting them correct what they damaged. That just showed me their lack of morals, and professionalism. As a customer I wanted piece of mind and wanted my mechanic were my car is at to complete the work at Grease Monkeys expense. The associate Josh got upset and hung up on both myself and boyfriend, and insisted the only way it was going to get fixed was there. I have contacted corporate left a message and emailed them, and sent an email to the actual location as well with no response. I have no idea how they even stay open, treating customer this way. The owner Kris finally called back after I filed a compliant with the BBB, and contacted their corporate office and she was just as rude as her staff, and was making excuses for the damage grease monkey did to my car. I beg anyone who even consider going here, NEVER take your car there. You will end of with problems with your car, and a huge headache dealing with the Owner Kris trying to get them to take care of the damage that was done. Business make mistakes, but it was like pulling teeth to get them to pay for the problem they created. I would give this place zero stars, however the system won't allow you to leave it blank.Service: Oil change