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February 2024 by Clare Emond
Everyone was helpful and found things easily.
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February 2024 by Mike Hedlesky
As they have advertised, they do indeed have crafting materials. Also, great name.
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January 2024 by carol hamilton
The clerks are very helpful.
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January 2024 by Zachary Briddell
Michaels is a wonderful Arts and Crafts store! But I didn’t buy anything out of there. We just went in here to look at what Madison ( my sister) wants to get in here for her art project. But I did purchase a frame for my certificates and awards and it was pretty good. This store sales the best items for us to create for arts and crafts.
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January 2024 by Danielle Rauenzahn
Tons of cool craft things. We went fpr some pieces of slate to put in a fish tank. Good prices. Very happy. Found baskets on sale as well. Couldn't resist.
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December 2023 by Shanna Webb
pink haired cashier was kinda rude, the prices are also higher than most stores and amazon
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December 2023 by lora parker
I just love this store!
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December 2023 by Nancy P
Always organized ,clean and employees helpful.
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December 2023 by Theresa C
No bags. Some weird Salisbury, MD ban on plastic bags. Ridiculous.
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December 2023 by Samantha B-Scott
First time in & had a return after due to measuring the issue for frames needed. The original visit was ok (no balloon parade), but the return was absolutely unique & not in a good way.Stayed in line over 30minutes & was then sent to the framing dept & they were lost, but (that going man helped get the correct sized frames) & then waited another 15 mins while the line continued to grow with one register then two that went extra slow.Finally get a person for customer service number & they took me to a register but openly state "let me see if I can remember how they said so this" wthallelujah- I'll be Makin sure not overcharged with return & purchase. No actual customer service is available! And if you can't answer a question call manager to the front. I'm not a fan ... ijs
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December 2023 by Chris Upman
Lots of great craft stuff I recommend getting holiday stuff when on sale.
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December 2023 by Faithful Patriot
I've been shopping at Michael's for 30 years. I went in yesterday with a photo of what I wanted but couldn't find it. I asked the pink haired associate for help and she was so rude and acted like I was bothering her. When I asked her to double check to see if it was in stock she said "no, I don't know what to tell you." I remember a time when customers were valued and employees went out of their way to help. I won't be giving any more of my money to Michael's, they obviously do not appreciate my business.
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October 2023 by Barbara Fegley
The associate that helped me with framing was patient and very helpful with design.
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August 2023 by Imogene Zdichocki
Sewing items very small selection didn't find what I was looking forNo one on the sales floor to help
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July 2023 by Nurdi Girl
You will get what you expect if you frequent a Michael's craft store. I've gone in recently for paints to touch up some ceramic pieces and some simple black frames for a gallery wall in my home office. If you catch a sale, the prices are great, especially on frames. Service/staff are hit or miss in terms of knowledge or engagement.