PetSmart is a large pet supply and service retailer that offers over 10,000 products to meet various pet needs. The store provides a wide selection of animals for sale and adoption, including dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs and hamsters. Customers appreciate the helpful and friendly staff who go above and beyond to assist, such as saving fish at the last minute and offering advice on pet care. Employees are also recognized for their kindness and quick response in emergencies, including helping a customer’s wife after a fall outside the store. The grooming team, especially one dedicated employee, is highly praised for their caring attitude and exceptional service. Overall, the staff’s helpfulness, friendliness, and dedication create a positive shopping experience, encouraging customers to return for their future pet needs.
Love this store? The employees saved my fish, literally at the last minute for closing time AND my fish's life expectancy! Always helpful, always kind.
May 2024
The employees are all so helpful when I visit and my puppy LOVES the attention they give him!
May 2024
I only been for door dash. It's usually a fast and easy dash.
