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December 2023 by Charles Cannon
Convenient
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October 2023 by lois brittingham
Just shipped a package at the Salisbury customer service center. I had no clue what I was doing but, the ladies there were awesome. Thank you so much.
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August 2023 by Jeneatra Savage
For the second time, my package is in my city but no one is making deliveries today and I and not permitted to pick it up from the warehouse so I am forced to wait until Monday, when my package right up the street. 2 thumbs down UPS. Save yourself some trouble and use FedEx.
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July 2023 by Road Scholar Chincoteague Virginia
I'm holding off on writing a review that expresses my current frustration in hopes this was a fluke, and Salisbury Maryland will get back with the program.
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March 2023 by Paul Bailey
Friendly service and understanding as I missed the delivery guy 2 times.
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February 2023 by Cindy Dennsteadt
This experience w UPS was amazing! I had a package and some descrepincies in the address for delivery. Everyone at this location was extremely helpful. I was called to see what we could do to get my package but not only that-Danielle went above and beyond to fix the address issues on google and w UPS so that this doesn’t happen I’m the future. Then send me updates and follow up. Danielle made arrangements for me to pick up my package after hours and that they would wait for me. I did get my package and UPS /Danielle were just AWESOME ! Thank you!
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February 2023 by Mr. P. Cofer
The UPS couriers / driver's are terrific making deliveries! I'm home 24/7 The main thing I wld suggest, is that they would NOT leave 'parcels unattended' at the door! PLEASE DO KNOCK & thank you for your service. ??
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November 2022 by Debbie Chesser
Staff are always helpful! Today the staff had to deal with a difficult customer- they did a stellar job !! Very easy to print your own shipping label.
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October 2022 by Ron Luce
Ashley was very helpful in figuring out the convoluted tracking record on my 2 parcels. They were damaged and not sent out for delivery from the distribution center, although the tracking said they were out for delivery. Tracking reported that the shipment(s) were refused. Apparently they were refused by UPS, not upon delivery at a destination. I spent the whole day trying to figure out where the driver attempted to deliver them and who refused them since it wasn't at my house. Turns out UPS had decided to return them without my knowledge. Ashley found them and allowed me to inspect them to decide for myself.
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October 2022 by Cecil Vanmeter
Not too much to say really you take your package in your store and if it's a big package the staff will help you take it in.
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August 2022 by Amanda Bogdan
I had missed a package delivery and after speaking with general ups customer service- they called me and went above and beyond to help me get my package. Were super welcoming and helpful when I picked it up! Great customer service!
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August 2022 by Patrice Robertson
Awesome I started working ? there ? ?
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April 2022 by Patch Lady Co
My ladies take great care of me here. Only UPS I go to!!!
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June 2021 by Sandra Alfree
No problems. Good service with Megan.
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April 2021 by Johnette Dozier
Unable to contact a human representative
