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February 2024 by MARCUS LEWIS
This is the best ups store that I've been to! Very attentive. Lines move fast. Interaction with customers is top notch top. Easy Amazon returns
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February 2024 by Sury Boa
They were extreamly nice and made me feel sucure to send my package
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February 2024 by Chris Cho
Slow service and don't allow drop off without getting a receipt. There's always a line.
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February 2024 by Dawne Mowbray
A bit tight
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February 2024 by Victor Muhammad
BIG BLACK DUDE A.D THANK GOD FOR HIM HE MADE SURE I GOT MY PHONES TODAY!!!!
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February 2024 by Joseph Tress
Parking sucks, staff is trying to sell you on anything or everything. I had a box of returns for Amazon. Looks like I will have to do this my damn self.
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January 2024 by Cliff Shockley
If you are looking just to drop off a pre-paid UPS box, look elsewhere, as this location isn't very convenient. The parking is horrendous and unsafe, and the staff makes you stand in a very slow moving line even though you are just dropping off a package.The staff at Staples is much friendlier and open throughout the day and weekend.. The UPS customer counter at UPS on Northwood Drive is open 3:15pm to 6:15pm. Also, it appears the CVS pharmacy across the street on corner of College Ave also accepts package drop offs if you don't want to head to N. Salisbury.
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January 2024 by Olivia
Terrible. Waiting 45+ mins just to return something. They need a faster system!! Then they charged me $15 to package something that was already in a cardboard box!! But because the box had a picture of the item on it, it wasn’t accepted. Even though that’s what it was shipped to me in!!
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January 2024 by Nurdi Girl
This location has been terrific... I moved here just over a year ago now, and they have been amazing for all my Amazon returns, notary needs, and overnight mail for a home sale. Lines move super fast, and typically, the owner will help expedite the flow by doing the Amazon or prepaid return packages right from the line, especially during the holidays.One call out for this location is the place has very limited parking, and it's a bit crazy to try to get in/out, especially with 2 restaurants sharing the lot.The only issue that I've have from a service perspective is that if you return a small item to Amazon which requires (by Amazon) that you package it, they will not accept your padded envelope and will charge you ($2-3) to put it one of their padded envelopes... which was literally the same size. I will just stick small returns in an oversized box from now on.
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January 2024 by Doris Dvorak
Small store but they always are working hard to help! Thanks for all you do.
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December 2023 by TRACEY ROWZEE
Always willing to help and they are super fast to get you in and out.
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December 2023 by Devanna Young
Thank you Michele, for the excellent customer service!
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October 2023 by Mandy K
Horrible customer service! Charge outrageous prices for boxes and you can’t return Amazon items without printed label and your own box. Stick to Kohls for returns!!!!
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October 2023 by Robin Boone
Very friendly owners! The owners truly make me feel welcome.
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October 2023 by Shane Ricci
WONDERFUL staff, excellent service and friendly workers.
