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February 2024 by Milagros Biviana Paredes Quispe
The store close before hours !!!
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December 2023 by Maria Fuentes
Delroy is excellent person any team member
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September 2023 by christina mcculley
Pharmacy doesn't have enough people working.There is always a long line of people waiting and only one person working the cash register. You have to wait a long time to pick up your prescriptions because they are not fast or efficient.
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September 2023 by Elizabeth Bell Watson
Pharmacist condescending. Don't care about the necessity of the prescription. Took 4 days of promising time to pickup the prescribed prescription stating that it had to be ordered. Very uncaring. No compassion.
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June 2023 by Diana
This CVS did not want to help with my husband and I get passport pictures. She said the system was out of service, but it was clear she did not want to help.
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May 2023 by desta abebe
I love ❤️ Cvs to shopping !!!!
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May 2023 by Helen W.
DO NOT USE THIS PHARMACYTook a prescription to CVS in Target at 6100 Greenbelt Road at 10:00 a.m. this morning. Pharmacy tech said it would be ready in an hour. At 2:30, I called to see if it was ready. the pharmacy tech said it was not ready. I asked why not? She said it wasn't ready. I asked to speak to the pharmacist. She put me on hold and no one ever picked up the phone. I drove there still on hold. Told the pharmacist that I wanted to talk to her. Waited another 15 minutes as she was helping someone with a prescription. When it was finally my turn I showed her my phone and said, do you see this? I've been on hold for over 30 minutes, that is your number and no one has picked up the phone. She tried to make excuses that she was helping the other customer for a long time. Told her I didn't want to hear it. I don't care what her excuses were. Sandy, the pharmacist, responded that she's sure he (the other customer) didn't care about my prescription either. She continued to raise her voice, as I did, that she was only one person with one mouth and again stated she's sure he didn't care about my prescription because I kept telling her I don't want to hear it. This is the fifth time (not once, not twice, not three times, not four times but five) that my prescriptions have been messed up, not ready,etc. She argued with me (great customer service) the whole time. Told her I wanted district managers name and number. She threw my prescription down on the counter and then proceeded to help the next customer. She also stated that I should have received a text and I told her I did not. Let's go back to the beginning when I called to see if it was ready and the pharmacy tech told me it was not ready yet the pharmacist stated it had been ready the whole time. Someone is not telling the truth. Talk about not being able to trust the pharmacy. I asked again for district manager name and number. She went back behind where the computers are and called someone and I heard her say I'm only one person with one mouth. (I assume she called her manager.). She came back and said she was not allowed to give that name or number out or the regional manager. I asked her well who do I call to complain about this pharmacy and she said she did not know. Again, great customer service! I told her I would find out on my own.Pharmacy has been going down hill for some time. Save yourself the hassle and go to Giant since they are in the same shopping center.
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March 2023 by Rocky Balic
Terrible customer service ever seen in my life. They're selling expired products.NOT RECOMMEND ???
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December 2022 by Brenda I
Please fix your hours on your website and google. Came on a Saturday night at 10:03pm and it was closed. Website states the store closes at 11pm on Fridays and Saturdays. Very inconvenient!!
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May 2022 by Alexis C.
It literally took me a week to pick up a tube of itch cream. I'm sick of these people wasting my time. Usually I come for a prescription and I'm in and out. For the last week I've been trying to pick up a prescription for my daughter. Day 1 I stand there for 30 minutes before the pharmacist admits he can't understand the prescription my doctor is asking for. I give him the number to call the doctor and ask for himself. He won't even listen to the full message where she says to hold he just tells me she won't answer so I call myself and he tells me he can't talk to my doctor on my phone and that she has to call the pharmacy herself. Luckily the doctor calls ASAP. Dude walks away and leaves the phone ringing for like 4 minutes before he answers. Then it takes him another half hour of tapping on his computer to tell me my insurance won't cover the cost because it's a concoction mixed with an otc medication and that if I want it it'll take 24 hours for him to mix it. I didn't have the money so I came back on Friday when I did. That Friday a female pharmacist tells me it'll only take 15 minutes to get my scrip ready. After 15 minutes of me wandering around the store trying to kill time she calls me and tells me the same nonsense about it taking 24 hours to get the prescription ready so I go home pissed again. The next day I come back AGAIN and did tells me HE CAN'T MIX THE PRESCRIPTION UNTIL I PAY FOR IT! So I say "So it's gonna take you 24 hours again to mix it?" He says "No I'll mix it now. I can do it in 15 minutes. I don't know who told you that 24 hour thing." so now I'm sitting here a good 20 minutes waiting for my prescription. God knows if I'll actually get it this time but I swear I'm never sending a prescription here again!
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April 2022 by R Oki
The shelves are stocked but they removed the carts and baskets due to theft according to the employees. It is not easy to due large shopping trips carrying everything in your hand. I will only go to this one when I have a few small items to purchase.
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January 2022 by Regine Brutus (Malicka)
My experience in that store would be a zero start but unfortunately 1 is the lowest. I went there to make an exchange of an item I had purchased the day before. As soon as I said I also have also have a return the cashier , her is Keiri , rudely asked me “Do you have a receipt “ I said sure but unfortunately I couldn’t find it . I am thinking maybe I left it home because I know I have it . I told the cashier since I am getting other stuff can we just exchange it , I shop at cvs a lot I wouldn’t mind a store credit . She rudely said no and that is there policy . Policy ? Since when ? I asked . She was rude and said no receipt I can’t help you . She said it’s a new policy but had nothing to show for it in the store for customers. I then ask for a manager whom she I guess since she was speaking Spanish gave a heads up to said they can’t help me without a receipt. That man was rude as well which explain why his cashier feels that it is ok to be rude. And the fact that I am standing there inquiring about the why not , they had their own conversation in Spanish , probably cursing at me or something. They could have at least wait for me to leave . Leading by example they say , clearly . Rudeness took over that store . I ask him for his name , he didn’t even look at me or answered but at least wrote it in a piece of paper and put it on the counter, Deion Jacome I believe . Anyhow I ended up finding my receipt and was able to make that return but really was uncomfortable with the behavior around me and treatment as a customer. They made me feel as if they thought I stole the item and try to return it for money or something. Crazy thing is when I called the customer service line I was told isn’t there policy and that I am able to exchange or return without a receipt for a store credit , so why would they tell me something that is not ??????Why were they so rude ???That have nothing to do with their pharmacy but I will be switching to Safeway now so I don’t have to feel this way again .This was a TERRIBLE EXPERIENCE!!!!!!And looking at other reviews for that location it sounds like it’s the New Normal and that is sad and unfortunate .
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December 2021 by Rose Marcelin
If I could give them 0 stars, I would. Staff very unhelpful and rude. Pharmacy staff wears headphones so they don’t have to engage. Waited in line 25 minutes just to pick up some Sudafed.
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November 2021 by Miriam P.
They never have carts or baskets available! The manager needs to order some! Also now they want you to use the self service scanners. I only use those if no cashier is available.
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October 2021 by Margaret Opalski
I usually have great service at CVS. I find them helpful and understanding.