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September 2023 by Jennifer Tse
Such friendly and helpful service when needing activation of a phone and sim card. Thanks for helping today!
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May 2023 by daniel gonzalez
Neremise,Stephanie and the young man jt gave exceptional customer service today and helped me with the dilemma I was having . I would recommend any and everyone to this store to purchase an item . Great customer service keep it up !! Thanks !!
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March 2023 by Kathy Sanchez
Thank you Maria great help .
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January 2023 by Debra Redman
Customer service totally non existent. I don’t understand why hanging up on a customer is an option. The ladies in here are not knowledgeable and time wasting. I do not recommend them to anyone. I wish you could give negative stars.
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August 2022 by Hakima Glass
I came for a new phone and Lilian was very helpful and gave me so much information about acp unfortunately I wasnt accept right there but she did what she could.
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August 2022 by KingOfCrackdown5095
Great customer service. Lilly was very helpful ?
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July 2022 by Melissa Bury
I came in because my phone started to act up and Johanna was able to hook me up with a new phone and some accessories. She was very patient and helped me transfer all my data. I will be coming back to her
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June 2022 by Jordan Walker
Great service by the cricket rep at this location. He stayed patient and made sure I qualified for the ACP plan that saved me $30 every month.. yay!
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June 2022 by Jordan Walker
Great place to save money …!
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March 2022 by Sylvia Wise
I came into the store to buy a phone for my wife. Johanna was very informative and helpful.
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February 2022 by Steven Wendling
I came to cricket to bring my number over and Johanna was very helpful throughout the process. Will be coming here for all my future cricket needs.
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December 2021 by Pattell Brown
good customer service always.
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December 2021 by Freda Johnson
great store.they are very helpful.
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December 2021 by muffemod
I received great service from Johanna who went well above and beyond to get my phone upgraded. Highly recommend to anyone to visit this store. I left with a smile on my face. Thank you.
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December 2021 by D Brown
On October 8th I stopped by the Cricket location in Severn for the first time. It was in the middle of shift change and I was still greeted with courtesy by both employees one being SANA. SANA was very patient and informative. She walked me straight through alot of the functions of the new phone and showed me multiple ways to save my contacts and other pertinent information. This was super important considering my current phone was completely dead. She also informed me about the customer benefit of HBO max. All of my questions were answered and very informative. SANA customer service was EXCEPTIONAL!!!! This type of service is very rare today but very commendable. To all in the area do yourself a favor and stop by the location. THANKS AGAIN SANA!!!
