Royal Farms in Severn is praised for its friendly and caring staff, especially the overnight team, who are described as helpful, smiling, and kind. Customers appreciate the good customer service and clean environment, noting that there is no worry about people hanging outside the store. The ladies in the kitchen are known for cooking the best chicken waffle sandwich, making for a memorable experience. While most reviews are positive, some mention frustration over the unavailability of the Black Sweet Game Rellos, which customers hope will be addressed. Overall, Royal Farms is appreciated for its quality food, good service, and friendly atmosphere.