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December 2022 by LuckyLeafeon
Mia was wonderful!! I had a problem with my new credit card, and she made a couple of calls and got it all fixed :) Great bank, staff are friendly and helpful
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August 2021 by Kimberly Lewis
I worked with Jinea and she was friendly and helpful.
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March 2021 by Mike S
Totally different than those two negative reviews. Trying to set up a business account at B.O.A. during height of Corona, two appointments, weeks apart and still not done. Called Suntrust and asked, they said if I had the paperwork I could come in that day. Open late so I didn't have to take off from work and it was done that afternoon. Great place, always helpful, great people. Three accounts there now, never a problem.
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November 2020 by Thomas Klein
Went to the ATM inside, took forever to use and gave up. No one was responding. Went to the drive thru and was a nightmare. Did what machine was asking, showed ID. Some guy came on said needed second ID and showed this also. Then he came on and said the check was too big. This bank when the inside was open cashed my checks all the time. Now he is saying I have to deposit part of it because it was too big. I am entitled to cash a check up to $10,000. I don't know where he gets off telling people otherwise. Suntrust is getting worse everyday. I give them 0 stars.
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November 2020 by Daniel Jerousek
The web site said open.. the front door said otherwise. Not happy. So for others that may read this. They are closed for the rona event