-
December 2023 by Ashleigh S
Would give zero stars if possible. Made an appointment for Thursday 12/14 at 9:45 am to get the COVID/Flu A + B test due to being super sick. Arrived early, went to the pharmacy to check in and was greeted by a rude old white lady with glasses who I had just witnessed talking bad about a customer in the drive thru pickup. I was told first that they don’t do those tests at this location. I showed her the appointment email and said “is this not Walgreens in Severna Park?” She changed her story and said they hadn’t received any of the tests yet. Ooooook so why are there appointments available for a service you can’t provide? The pharmacist and employee were both incredibly rude and spoke to me like I was stupid, then turned me away. I called the manager, Lisa, who said she was going to speak with them, and that I should’ve AT THE LEAST received a courtesy call that they would be unable to help me. But yeah, unprofessional and a complete waste of my time
-
November 2023 by Barb Lynn
I have received most of my vaccines at Walgreens. Blanche N. has administered most of them. She double checks to make sure I'm receiving the correct vaccine. I receive the shot with a minimal sting and she makes sure I'm fine afterwards. She is caring, professional and has a wonderful sense of humor. Great job!
-
November 2023 by Shelia Murphy
What happened to the really great pharmacy team!!! I’m not trying to be rude but the staff is so short they can’t get seriously needed prescriptions completed. I have been waiting for almost two weeks ?
-
September 2023 by Darcy M
This pharmacy received a voicemail prescription from my doctor to prevent an eye infection from a scratched cornea. They deleted it instead of filling it, on a Friday afternoon, telling me they had cleared the voicemails and there was nothing they could do. Unbelievable incompetence. Following day was able to get a new prescription written, which took them 6 additional hours to fill. Went 24 hours without doctor prescribed medication as a result of their incompetence and laziness. Will never again go to this pharmacy.
-
May 2023 by Office Anderson
Horrible. Luanne is never at work. She has the worst attitude and has her employees cover for her not working! GM needs to get involver here! Allows smoking in the back room. It is horrible!!!!!!!!!!!!!!
-
May 2023 by Lori Abercrombie
I love the store, but the pharmacy sucks. I always have to wait for my prescriptions. They never have what I've been prescribed on the day it's prescribed.
-
March 2023 by Kristin Tufo
I wish there was an option for zero stars. This is the worst pharmacy ive ever used in my entire life. been told several times my prescription will be ready at a specific time and every time I go it’s not ready they really need to fire everybody in there and get a whole new staff because this is absurd.
-
February 2023 by Gary H.
This place can have its shortcomings, but overall I like it and continue to go back. The people here are very friendly and helpful. Just long lines at times. They also have a lot of other things like food and sodas. A bit strange layout but it takes a bit to get used to.
-
January 2023 by Steve Brady
Worst pharmacy in Maryland. Purposely withhold medications days after folks need them...refuse to talk to anyone, extremely disfunctional, constantly closing prior to closing time, very long lines due to staff knowing nothing (including the Pharmacists) and Pharmacists are rude when you do ask them where's your meds ??!! Moving ALL my prescriptions elsewhere - good luck if you need meds filled here !
-
December 2022 by James Lawyer (Jimmy)
Pharmacy is a freakin joke . Show up at 9am , we have to wait two hours . Show up two hours later and we are told to come back because its STILL not ready . Will be going to CVS or RiteAid in the future . Ridiculous to have to be told over and over again to wait . Are they going to reimburse the gas $$$ to drive back in forth on a count of THEIR mistakes ? At a loss for words . Save your time & gas money . Go somewhere else .
-
December 2022 by Gary Hymes
A large, well lighted store. They don't always have everything in stock, and items are layout can take time getting used to. Lots of parking available.A large pharmacy area in the very back corner.
-
December 2022 by Cecelia Jackson
I will not be coming back to this pharmacy and would recommend you stay away. One of the male pharmacists was so rude. I have not been treated with that much disrespect by any of the other staff — even in the busiest of times when they have been extremely understaffed. I get it. I work in customer service. I am really, truly, am a patient and understanding person so normally my prescription not being ready would be no issue and I could come back the next day. One of my medications is a controlled substance so the window to be able to fill your script as it comes time for refill due to however it’s regulated. (It is also important to note that I cannot transfer this prescription but could have my doctor send it to another pharmacy. At this point in the evening, my doctors office was closed and would not reopen until Monday so unfortunately, getting the script sent to another pharmacy was not an option tonight or else I would be happy to do that).I placed an order on Thursday with a promised by time of Friday at 6:00 PM. I showed up at 6:35 PM to be told that they are four days behind. I can understand that so I asked if there was any way it could be done tonight as I needed it to be able to focus while I’m at work and was happy to come back later. I was on the verge of tears at this point, afraid that I would not be able to do my job. The pharmacist proceeded to tell me that the best he could do was maybe Saturday at 12:30 PM. I told him this wouldn’t work because I needed it for work; at this point I was crying out of frustration from this rude and seemingly uncaring pharmacist and anxiety that I may get in trouble at work or make such a big mistake that I would be fired. He proceeded to tell me, “maybe noon”. I walked away crying.After I calmed down, I walked to the front of the store. I asked one of the cashiers if there was anyone above the pharmacist that’s in charge of the pharmacy that I could speak to, she advised there was not. She proceeded to ask me what was wrong, I broke down and told her what was going on and voiced my anxiety. She placed a call to the pharmacy and they told her they would have it ready by 8:40 PM. I am so so thankful to that kind cashier.I have had many not so great experiences with this pharmacy but tonight was the final straw. I have let my friends and family in the area know as well to stay far away. This is not the first time that pharmacist has been rude/uncaring. If this location wanted to keep customers you should consider retraining him or getting rid of him altogether.
-
November 2022 by Joshua Cornett
Walgreens in Severna park is the worst pharmacy to go to. Lazy as they come. Mu daughter has a ear infection we were there 2 minutes before they closed we ordered it from urgent care 25 minutes ago they said they don't have time for the prescription to go somewhere else and close the door on me. my daughter is crying right in front of them no sympathy nothing this place is awful
-
November 2022 by Peera Amornkit
James, the associate, is friendly and has a nice service.
-
September 2022 by Carly D.
I waited an hour to receive a scheduled COVID booster. No one came. They complained that I wouldn't wait longer. This is too important! Never coming back.