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July 2018
Been in this branch four times, all of which were awful experiences. At this branch many seemingly simple transactions turn into full on ordeals, thanks to the extremely rude branch manager. I always end up going to another Wells Fargo location where all my banking needs go very smoothly.
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February 2016
I went into the Severna Park branch this afternoon to talk to someone about a problem I was having with my debit card. As I waited for several minutes to be helped, I listened to one of the bank tellers talk to a customer over the phone. She was so rude and condescending to whoever was on the other line that I walked out.
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January 2016
Love this branch and the young guy who helped me. He sits in the second desk on the right from when you walk in the door. I didn't remember his name but he was so patient and helpful. That's what excellent service is all about.