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March 2024 by Eze JP
The staff has a bad character, they do not care well for the customer, they are beggars. But the people who have ridiculous haircuts, I'm going to buy with my money, they feed on bad-hearted people.
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February 2024 by Rello Dmv
I'm here at 10:30 pm and the door is locked ? the employee is saying i cant enter while other customers and a white lady were able to go shop but i guess because im a black male at night i cant shop. 11pm is the close time on the sign on the door. Online says open , lights on and he's not letting customers in. What is the problem? Trying to get my day finished but i had to goto a better 7-11 down the street that had no problem providing me great service but not at THIS location. Mind you its other people in the store and its people outside waiting for orders/pickups but the clerk opened the door for the white lady and i left so they couldnt waste any more of my time with foolishness. Promote 7-11 getting smarter workers than the two dummies in the video below. Wouldve took pics but they aint let a black man shop in black history month sadly
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December 2023 by Dee Cook
I'm here at 5:12 am and the door is locked ? the employee is saying 6amOnline says open , lights on and he's not letting customers in. What is going onIt's 5am in the morning. Trying to get my day going . ?
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September 2023 by brianlockrem
Maybe you should change your hours. Not a big fan of hitting a locked door and someone saying you are closed at a 24hr spot.Maybe change the hours to be closed for a couple during stock change? Just a thought.
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May 2023 by Chyna Dole
Yeah Think!? Maybe if the employees treated the customers a little better,?? 1. They wouldn't steal so much? 2.They wouldn't rob the store!? 3.They wouldn't pee outside the store!? 4. They wouldn't spit at each other!?( Outside & inside!) YUK! Maybe!? They would have more business! But I've seen all the above at this & many other 7/11's! So I only stop by for a slurpy or "If" I really have to get something I forgot at other stores on the way home! Good luck southland corp. Staying open til 2024
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April 2023 by Lizzy Nunez
Usually I don’t write reviews but honestly I need too because of the terrible experience I had. In the morning, around 9 am I popped into the store to get some snacks for later in the day. I bought a chocolate chip clif bar and columbus charcuterie snack tray. I believe it was a manager or worker that was going over the inventory on the display where the snack tray was; she saw me pick it up and she quickly went to the cash register. I paid no kind to this assuming it was the help move service quicker. She helped ring me up and I paid and did not get a receipt, once again I paid no mind, since I was in a bit of a rush, I just grabbed my items and paid. I reached for it around 1pm, (it was kept in a refrigerator) I had to open the packaging from the back and I glanced over the expiration date. At first, I thought I was seeing things but when I looked again it said it expired on 02/22/2023 it’s 04/10/2023… I was upset and furious when I saw the expiration date clearly. I wanted to immediately go back to the 7-eleven but I had already used up my lunch hour so I decided to wait until after work. When I got there today, around 5:25pm I was waiting in line to get a refund at least only to be told I can’t get a refund since I didn’t have a receipt. Ok, I totally understand that but I have the 7-eleven app and showed proof I bought it and I wanted at least a replacement. Only to be told nothing can be done and to come in tomorrow in the morning to talk to the manager. You know the same manager that tried to cover up that it wasn’t expired, saw me pick it up and rung me up? yeah ok sure. I wouldn’t care but it’s the fact that it’s been expired for more than 2 months and they were selling it! I totally understand the policy regarding receipts but those specifically apply to card transactions when I paid with cash. It was honestly very upsetting because it was somewhat of a pricey purchase when regarding food, only to be told nothing can be done.
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April 2023 by S R
4/10/23 10:34PM. Door was locked. There was a customer making a transaction at the counter. The clerk signaled "No" with his hands.
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March 2023 by Annie Jernigan Goldberg
Gave it one star because this employee was super disrespectful and picked a fight the last time I was there and I was trying to keep calm but he kept escalating and threatened to call the police if I came back. It is definitely no way to treat a customer especially if there’s a disabled person. I wouldn’t recommend this place. I was willing to do what he wanted me to do but he was being super ignorant and decided to get all offensive. No one decided to speak up and all the other employees if there were any decided to not interfere.
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December 2022 by Matthew Rosenberger
The clerk working at this location on November 30 at 10:20pm locked the door to this store. Multiple people including myself knocked on the door, and he motioned that they were closed.
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December 2022 by Mickey _H
This is by far the worst and racist store I have ever been too. Worst staff. Whoever was working at around 9 pm on November 5 needs to be fired or at least reach him proper customer service.
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December 2022 by Birhanu Abayneh
Always I arrive at this place I feel like as my home ?️?. God bless ? them all and thank you. Glory to God ?? forevermore ♾️
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September 2022 by Jennifer Roop
Incredibly rude and terrible staff. Find somewhere else if at all possible.
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September 2022 by Terrance Clark
The older African man tries to pick a fight with me because he rung me up wrong a plus, still charged me while in line. He then proceeded to lie saying I was never charged tell me I'm holding the line. When I showed him I was still charge he's still be argumentative after I told him I'll cancel the charge thru my bank just ring me back up his co-worker ring me up right only to find out he overcharged me while he still trying to pick a verbal altercation with me.......
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September 2022 by Thaigro
Not open at advertised times. Worker inside but keeps door locked.
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September 2022 by P Mills
Why do you lock your doors at night? Update your hours!