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October 2023 by Jay Marcus
The Mobile Checkout machine isn't working and they charge for cups of water.
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July 2023 by NKECHI NJIDEKA
The workers are fund of upcharging without your consent I got two drinks and he said the three was free and I told him I did not want three he rung me up for the third if I didn’t catch it I would’ve paid $12.28 instead of $12.05
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July 2023 by Nivesh Varma
No cold brew coffee tap
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April 2023 by May Wohlafka
The guy I think is the manager was very rude. I was buying a lottery ticket, and nothing else, so he rudely told me to move to the side. Then he took a customer buying something else, before me. If they offer lottery, they should take you in order of when you came.
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January 2023 by MD
Worst coffee of any 7-11 I've had every single time, I waited long enough to be sure of this
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May 2022 by Kai Rappaport
It's a nice place, average 7-11 but they only have small size slurpee cups
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February 2022 by loving hearts
It’s 1/28/2022 at 5:28 am. I just left the store 2 mins ago and the two Ethiopian men working there needs to be fired before someone files a lawsuit for discrimination. I was told I would not be helped because my hair is not covered up??? What?? This is not Ethiopia where women don’t have rights! This is the USA!!!! Why should I wear a Turban when im not a Muslim?????? I walked out the store so fast!!! FIRE THEM ASAP!!!
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October 2021 by Kathy Gomez
Train your staff to do their job well and not refusing service simply because they don’t feel like it. All I wanted to do was put my snap info in my self which is something they can do with no problem. But this person felt that looking down on someone was the easy way wouldn’t let us purchase the items until someone from the back came out and went In the system then we were able to type in our info after arguing with a costumer for 15 minutes. All we wanted was water. It would have been a simple 3 min transaction if he would have let me type in the info but instead decided to be difficult!
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October 2021 by Abigail J.
Amazing cashiers here!! They definitely know how to take care of customers. When I stopped by here today, there was an incredibly rude customer purchasing his items and rushing the cashier to "hurry up" because he was "running late". The cashier was doing an AMAZING job at keeping calm and doing his best. In my opinion, if he was running so late, maybe he shouldn't stop for a coffee, especially since the cashier only took about 1 minute out of this man's "precious" time. Thumbs up to these cashiers for keeping their cool, I know there's many rough customers out there.
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October 2021 by Diana Lampkin
apple pay did not work, otherwise everything was good.
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October 2021 by Randy Foreman
Ordinarily the employees of this store are great. But on Friday last week when I went in the store I was greeted by some unknown manager who bugged me about wearing a mask and then when I went to pay for my items this man grabbed my items off the counter and rudely refused service. This manager needs to be retrained on the retail sales concept "the customer is always right. If the customer is wrong see rule number one." It was a very degrading experience being told while they were behind plexiglass to do that. 7-11 corporate when I complained to them about this was very awful in supporting that kind of boorish behavior by a manager who cared more about a non existent disease rather than engaging in commerce. It makes me never wanting to shop in a 7-11 ever again.
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October 2021 by Stephen St. John
The staff at the 14430 Layhill Rd 7-11 is always cheerful and helpful, but often the syrup mix in their fountain sodas is so weakly mixed that it is almost as clear and tasteless as water. Using less fountain syrup may save money but it loses customers.
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September 2021 by David Watts
I appreciate the customer service I receive at this location. The current staff is courteous and thoughtful. I would say that the only negative is that currently you have such an emphasis for online orders that the in-person visitor can often feel second class. Often, I must wait for the staff to fill online orders for delivery drivers to the detriment of in person clients. This should not occur but happens on a daily basis. Additionally, the Staff seems to have little if any awareness of the sale items you offer. I must usually pull up your advertisement and show them the item in question. They also do not honor the prices from the ads if they are not in the computer. This is very frustrating.
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September 2021 by Fre
Pretty good can get busy
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August 2021 by Harvey Berman
the store counters were dirty, there were no plain donuts left at 8 AM. When there is a big line there is only one cashier.
